Complaint Review: Cricket Wireless - Austin Texas
- Cricket Wireless www.mycricket.com Austin, Texas U.S.A.
- Phone:
- Web:
- Category: Cellular Phone Companies
Cricket Wireless Cricket gave away my phone number while I'm still using it! Austin Texas
*Author of original report: Thanx goodness for the FCC
*UPDATE Employee: Phone number
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Get ready for an unusual situation.
When I resolved to leave Cricket Wireless for T-Mobile, I decided to take my phone numbers with me (Mine and my boyfriend's, which happened to be on the same account)
Everything went smoothly until a few months after the switch. I kept getting "wrong number" phone calls from people who claimed that they absolutely did not have the wrong number.
After a few frustrated callers, a different person called claiming that they had just activated a new account and that this was THEIR phone number. (I guess the first few people who called were the new-account holder's friends who then advised the account holder that a random person was answering his phone)
After talking to the new account holder I discovered that he had just activated his account with none other than Cricket and that they gave him my "old" (but not actually "old" because I'm STILL using it) number.
And not only that, but they did it to my boyfriend's phone number too. (We confirmed it with his random callers as well)
Anyway, the new account holder with my old/current phone number told me that he would go back to cricket and have them change his number. He did.
Didn't do me any good because Cricket gave my number away to yet another unsuspecting victim.
I have been trying to get through to Cricket by calling 1-800-Cricket but as people who are familiar with Cricket's nonsense know that phone line is a depressing joke. If you're not an account holder there is absolutely no way you can get through to a live person.
So I took to calling their "activation" line but I hit a wall there too. They just told me to call 1-800-Cricket again.
I called FCC to file a report against Cricket. Maybe I'll hear something soon? I'll keep you posted.
Ffentoozler
Austin, Texas
U.S.A.
This report was posted on Ripoff Report on 03/08/2009 03:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cricket-wireless/austin-texas/cricket-wireless-cricket-gave-away-my-phone-number-while-im-still-using-it-austin-texas-432048. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:



#2 Author of original report
Thanx goodness for the FCC
AUTHOR: Ffentoozler - (U.S.A.)
SUBMITTED: Sunday, January 03, 2010
I filed a report with the FCC (Via their website) and they got back to me a few months later to let me know that they were doing the investigation. A couple of weeks after that I got another letter letting me know that Cricket had complied and I will no longer be sharing my phone number with random strangers. I would call this an FCC success story.
If this happened to you, don't waste time trying to contact Cricket. Just go straight to the FCC. Their complaint forms are rather easy to use online.

#1 UPDATE Employee
Phone number
AUTHOR: JessieArmy - (United States of America)
SUBMITTED: Sunday, November 01, 2009
Okay, I guess here was a confusion here!
When a phone number is ported over to a different carrier, it shows as disconnected in our system. We have a database where we keep our phone numbers and once a number is no longer being used, it goes back there to be recycled. However, it doesn't show whether it's being used at a different carrier like in your case. We're updating our systems to reflect that information!


Advertisers above have met our
strict standards for business conduct.