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Report: #1179398

Complaint Review: Cricket Wireless - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Meka — Chicago Illinois
  • Author Not Confirmed What's this?
  • Why?
  • Cricket Wireless Nationwide USA

Cricket Wireless Cricket is scamming it's customers into purchasing a new phone line and paying a reactivation fee Chicao Nationwide

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 I spoke with 3 cricket customer service specialist today beacause me cell phone will not make outgoing calls.  I explained to them what happened and they told me that my line is being restricted and they don't know the reason.

My bill is current and they didn't see any problem as of why I couldn't dial out, so they placed me on hold for 30 mins at a time and then said that I would have to cancel my current line and reopen it by paying $15 plus $65 reactivation fee.  I explained that I have been a customer for years and this should not be happening.  I then spoke with a manager who was a complete idiot and he hung up on me.  This service sucks and I will be swithing to a new carrier.  If any class action lawsuits come around please include me.

This report was posted on Ripoff Report on 09/26/2014 07:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cricket-wireless/nationwide/cricket-wireless-cricket-is-scamming-its-customers-into-purchasing-a-new-phone-line-and-1179398. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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