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Report: #1171353

Complaint Review: cricket wireless - Nationwide

  • Submitted:
  • Updated:
  • Reported By: mel — Austin Texas
  • Author Not Confirmed What's this?
  • Why?
  • cricket wireless Nationwide USA

cricket wireless cricket wireless gave no warning to customers of the new change and inability to use phones purchase within the year Nationwide

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Cricket wireless knew well in advance they were merging with Att. They still pushed the selling of cell phones that customers would not be able to use with the new cell phone towers (Att). Customers like myself spend hundreds of dollars for top of the line phones $400 plus in recent months which will be obsolete to the "new"service. What a ripoff. Now you have to purchase new cellphones in order to continue services. My plan was changed without warning. I was paying for 10 gb intranet and have been reduced to 2.5gb without warning. My service is bad now and  hardly get signal. When I went to a cricket store I pflugerville texas, the customer service representative gloated about how existing customers service sucks because you have to purchase a new cellphone in order to have good service...yes I understand we are not on a contract but we also get no discount on cellphones and pay full price. Which is not fair especially to low income families.

This report was posted on Ripoff Report on 08/21/2014 10:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/cricket-wireless/nationwide/cricket-wireless-cricket-wireless-gave-no-warning-to-customers-of-the-new-change-and-inab-1171353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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