Complaint Review: Cricket Wireless - Seabrook Texas
- Cricket Wireless Bayport Blvd Seabrook, Texas USA
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- Category: Cellular Phone Companies
Cricket Wireless Cricket Wireless in Seabrook, Texas. Attempted Identity Theft and Bait and Switch Seabrook Texas
*General Comment: Time...
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Purchased cell phone, accessories and serice on Saturday, 3/7/2015 with the understanding they would port my phone number from my old carrier to the Cricket Wireless phone. Waited 3 hours, still no service. Left and went home, calling Cricket Wireless 800 number several times to see if the number had been ported. The Cricket Wireless operator asked for my 'full social security number' in order to 'get the service' to accept and port my number. I was suspicious and refused. She said it might take 2 days. The Cricket Seabrook office was closed on Sunday. Monday, 3/9/2015, 48 hours after the phone was purchased, I still didn't have phone service (no phone). I drove to the Cricket offie in Seabrook and requested a full refund for the phone, accessories and serivce that I never got. The clerk said that the wrong SIM card had been put in the phone and she replaced it with another SIM, but I continued to refuse the phone, stating, "I purchased this phone with the understanding I would get my old number ported. You agreed to port the old number and didn't comply with your promise." The clerk stalled me for another hour after I asked to speak to the manager. I left, went to get my pets from home and went to the local police department to file a complaint. When I returned, the clerk stated she could not get the paperwork correct on the computer so nothing had been done. I left the new phone and accessories after calling my bank and disputing the charges. Cricket Wireless baits the customer with great rates and phones, easy credit at no interest, simple number porting and does not follow through. I spent 2 days without a phone after charging $112 to my credit card and having a $439 'overall' credit charge. In addition, Cricket was supposed to set me up with an AUTO PAY monthly to save me $5 and I found out they didn't even set it up. Consumer BEWARE of Cricket Wireless!
This report was posted on Ripoff Report on 03/09/2015 03:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cricket-wireless/seabrook-texas/cricket-wireless-cricket-wireless-in-seabrook-texas-attempted-identity-theft-and-bait-a-1214458. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 General Comment
Time...
AUTHOR: Tyg - (USA)
SUBMITTED: Monday, March 09, 2015
It takes time to port from one carrier to another. Roughly 3-5 DAYS. It can be more. While im sure YOU are so very busy, and "OH SO IMPORTANT" that you cant live without your phone. The reality is YOU DIDNT WAIT!!!! So not only have YOU filed a FAKE REPORT!! YOU have filed it BECAUSE YOU CANT WAIT!!!! NOT that cricket is ripping you off, but that YOU cant be bothered to WAIT like the rest of us mere mortals. They asked for your social so THEY can verify with your previous carrier that YOU are who YOU say YOU are!!! But why work within the system? Why even bother. Oh that's right!!! Because YOU are NO ONE IMPORTANT!!!! Get over yourself PRINCESS!!!! LIFE takes time to happen. The process is quite simple. Your OLD phone retains its number, as long as the service is STILL active and hasn't been disconnected for more then 60 days, and your NEW phone is the one you make calls out of. All YOU have done is show that YOU are too impatient and that there is NO ONE who can ACTUALLY do what YOU want in the time frame YOU DEMAND!!!! Another spoiled child throwing a online tantrum because they didn't get their way. Thankfully Cricket DOES have a legal remedy against YOUR DEFAMATION!!! YOU THINK you are safe making a defaming report from the safety of your own space, but the REALITY is that YOU ARE NOT SAFE!!!! EVERYTHING YOU DO IS RECORDED!!! So with a simple Court order request THEY can PROVE YOU WROTE IT!!!! SO if they chose to THEY can sue YOU for the defamation YOU have posted. See YOU were in the "wrong". THEY were in the "right". It takes 3-5 BUSINESS DAYS to transfer a number. So all YOU have done is show YOUR IGNORANCE AND IMPATIENCE!!! Then you compound it all by making what amounts to a FAKE online report. I wouldn't want to be YOU if Cricket decided to go after YOU for defamation. THEY would be well within their rights to do so.


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