Report: #418691

Complaint Review: Cylon LLC - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Chillicothe Ohio
  • Author Confirmed What's this?
  • Why?
  • Cylon LLC Nationwide United States of America

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I was having trouble with a download game and thought I would surf the internet for a solution. I came across a web site about games and it asked for my phone number (mistake). My phone rang and there was a text #41463 that I should enter to gain access to the web site. I went into the web site and found nothing pertaining to the game I was having trouble with, so I backed out and found in the fine print at the bottom of the web page that unless I text back to them "stop" I would be billed $9.99 per month for their services. I text back stop and received a text back that my subscription was canceled. The Sprint bill came with a $9.99 charge. How in the world do I stop this monthly charge? If anyone has a solution please contact me by e-mail.

Trish Chillicothe, Ohio

This report was posted on Ripoff Report on 01/31/2009 07:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cylon-llc/nationwide/cylon-llc-ripoff-nationwide-418691. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

You Don't even have to go to the website to be ripped-off

AUTHOR: Anonymous - (U.S.A.)

POSTED: Saturday, February 14, 2009

Smartphone users should also be aware:

You don't have to go to a website, enter your phone number, and enter a password for them to fraudulently bill you monthly charges.

I received a 4 text in-a-row on my iPhone, and I was driving at the time, so I didn't even look at them. Once parked, I looked at my phone, and the first text said something like:

"Hurry, enter password xxxx for weather alerts"

... then two more texts with weather information ...

then, "Thank you for your registration!"

I NEVER texted back or went to any website or sent any "password".

I was just driving along, minding my own business, and this company added $9.99 to my monthly phone bill without my knowledge.

This should be ILLEGAL, and ATT/T-Mobile and the rest should be held accountable for this!

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