Complaint Review: Cylon - Internet
- Cylon Internet United States of America
- Category: Cellular Phone Companies
Cylon Alerts Unlawfully texts me and applies $9.99 per month to my cell phone bill Internet
I receieved a text message numbered 41463 in November of 2008. I did not think anything of it until I received my bill and noticed a charge for $9.99 from Cylon LLC: Alerts. I had never heard of this company so I called my cell phone carrier. My cell phone carrier attempted to block the number and was unsuccessful. I received the same text in December of 2008, attempted for the 2nd time to have it blocked and was again charged $9.99. I received my January bill and when I saw the same charge, I became very angry. I was finally told by my carrier that Cylon LLC: Alerts is a third party company and informed me that I had to un-subscribe. I was given the following phone number:866/669-2278. When I called this number, it was for MBlox and they could not find anything in their system about Cylon LLC. I found Cylon's web address but, when I tried to unsubscribe, I received a failure report:
Delivery Failure Report
Your document: CANCEL
was not delivered to: email@example.com
because: 550 sorry, mail to that recipient is not accepted (#5.7.1)
This is unacceptable. How am I supposed to unsubscribe if I can't contact this company. This is fraudulent and criminal and this company needs to be stopped.
Terra Lopez Bakersfield, California
This report was posted on Ripoff Report on 01/22/2009 06:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/cylon/internet/cylon-alerts-unlawfully-texts-me-and-applies-999-per-month-to-my-cell-phone-bill-intern-415060. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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