Report: #1387444

Complaint Review: Derma Genetix

  • Submitted: Sat, July 22, 2017
  • Updated: Sat, July 22, 2017
  • Reported By: Sherry — Gilmer Texas USA
  • Derma Genetix

    , Florida

Derma Genetix Scam, False /non clear Advertisment, unauthorized charge on credit card, bad customer service St. Pete Florida

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 Ordered a free/pay shipping only eye and face products. Received in a timely manner then approx. 3 weeks later , after already having charged for the shipping, they charged me 93.80 & 94.77 for these products, I thought I had read very carefully but was told by customer service that I had not and that the most they could refund was 35% of my now I have over 135.00 plus in two produts that don't work, that I can not return and originally thought were only going to cost me less that 10.00. If the advertising had been open, clear and consise I would not have ever ordered any face products costing over 90.00 a piece. I think this company is not ethical. BUYER BEWARE.

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