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Ripoff Report | Derma Genetix Review - Longmont, Colorado
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Report: #1386769

Complaint Review: Derma Genetix - Longmont Colorado

  • Submitted:
  • Updated:
  • Reported By: Loretta — Biloxi Mississippi USA
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  • Derma Genetix 4506 Portofino Dr Longmont, Colorado USA

Derma Genetix Wizat Face CreamRaju Face cream Rip Off Withdrew money 94.77 with authorization. Purchased trial size on line for 2.95. They also withdrew 2.99 on 7/04/17 and on 7/19/17 withdrew 94.77 with out authorization. This is a total rip off. Longmont and Woodstock Colorado and Illinois

*Consumer Comment: Me too!

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This company Derma Genetix is a rip off. I purchases a trial offer for 2.95. I recieved order but they withdrew another 2.99 out of my account. I called no. and a lady said they would refund 2.99. Nothing happened. on 7/19/17 they withdrew 94.77 from my account without authorization. When I called, the message said office was closed. This has happened every time I called. I went to bank and blocked and more withdrawals. This is illegal and it would be great to get money returned.

This report was posted on Ripoff Report on 07/19/2017 04:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/derma-genetix/longmont-colorado-80503/derma-genetix-wizat-face-creamraju-face-cream-rip-off-withdrew-money-9477-with-authoriza-1386769. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Me too!

AUTHOR: Diana - (USA)

POSTED: Wednesday, July 26, 2017

I wish I had known about this website and had read complaints such as yours before ordering a product from derma-genetixs.  I, too, saw nothing in their initial advertising of a free trial that stated I would be charged the exhorbitant amount of $94.77 and $93.80 for the trial product sent.  I authorized a charge of $4.95 and $4.97 only - so was very shocked to get my credit card statement with these charges 14 days after I ordered my trial products.  The woman that I spoke with was very good at pointing me to a very obscure "Terms and "conditions" policy that was at the bottom of the order page IF you scrolled to the bottom of the page after placing the order.  (Who scrolls to the bottom of a page after a transaction?)  I have reported the unauthorized charge to my credit card company - and will wait and see if the matter will be resolved in a satisfactory manner.  I would have never filled out the trial form had I known the product was so costly because I would not have been so dishonest as to request a product that I knew I would never purchase again because it is out of my price range.  It sickens me that so many companies prey upon people in this manner - rip off, in my opinion, is a very polite term for what Derma-Genetix does!

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