Complaint Review: Digi Express - New Kensington Pennsylvania
- Digi Express 122 Kerr Rd. Bldg 1, Suite 100 New Kensington, Pennsylvania United States of America
- Phone: 1-800-440-4693
- Web: http://www.digiexpress.us
- Category: Miscellaneous Electronics
Digi Express Wont Honor Warranty New Kensington, Pennsylvania
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I had my Ipod repaired Sept 2008 by Digiexpress. I was told that the repair of the hard drive and the video screen come with a LIFETIME warranty. That is why I spent 138.00 to have this done because of the lifetime warranty. I dont use my ipod much and it is treated gentle. ( I only use as a music source in my muscle car) The hard drive is now not working correctly and I called. They said 30 day warranty only. I informed them that I was told lifetime warranty and my receipt says lifetime warranty. I was put on hold for along time and then was told the manager (whomever that is) says 30 days only. I filed a report with the BBB and found they were unaccredited with 42 non responses. I don't play games with businesses. I am a business owner and I assure you that if I warranty something for life I don't change that in 3 years time. Totally unproffesional and I would not do business with these people. They told me to resend the unit in and they will do a diagnosis for 25.00.. You have to be kidding me...
This report was posted on Ripoff Report on 11/03/2011 01:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/digi-express/new-kensington-pennsylvania-15068/digi-express-wont-honor-warranty-new-kensington-pennsylvania-794824. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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