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Report: #1438740

Complaint Review: Direct TV - El Segundo California

  • Submitted:
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  • Reported By: Cynthia — Lenore Idaho United States
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  • Direct TV 2230 E. Imperial Hwy FL 10 El Segundo, California United States

Direct TV AT&T They overcharge me and kept charging me even though I CANCELED!! El Segundo California

*Consumer Comment: Not Paying On Time

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My rates with Direct TV went up to $150 a month for the basic service with 4 boxes.  I never watch the movies and it was so expensive I had to cancel it last December in 2017.  I had called twice. maybe 3 times  and talked with two reps.  I kept calling back and they kept charging me.  So my bill went from $150 to $372.00.

  I returned the equipment and lluckly they did not charge me for that.  This company is a Rip OFF.  I paid $100 and then was going to keep making payments when I received a Collection letter today (April 13th) in the mail.  I scraped my money together to pay them because I am trying to build a house in two months and cannot afford a negative report. 

I will tell EVERYONE I CAN that this company is over priced, the service was not that good, it is hard getting through to American reps.  The double charging is a scam when they say "Oh, we did not get a cancellation."  Rip off, rip off, rip off.  I see there are other complaints in your company with Direct TV, AT&T also.

Buyer beware!!!!!  I enrolled with (((REDACTED))) and have been very happy with them and they are half the price. They had also heard that Direct TV clients are quitting becuse they are SO expensive.

This report was posted on Ripoff Report on 04/14/2018 08:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-tv/el-segundo-california-90245-3504/direct-tv-att-they-overcharge-me-and-kept-charging-me-even-though-i-canceled-el-segund-1438740. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Not Paying On Time

AUTHOR: Perry Mason - (United States)

POSTED: Sunday, April 15, 2018

 If you have a contracted rate of "x dollars", that amount stays the same. However, if you make partial payments or skip payments what you missed will be added to each months bill!

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