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Report: #427993

Complaint Review: Direct TV - El Segundo California

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  • Reported By: — Pompano Beach Florida
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  • Direct TV 2230 East Imperial Hwy\ El Segundo, California U.S.A.

Direct TV promised a "swm" switch when av available, for single split El Segundo California

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The company offered a DVR upgrade, which they said, required a secon line. I refused and asked if they had a "splitter" They said it was in testing and would be available in 3-6 months. I said I'd use in in its' single line config. 9 mos. wnet by. In frustration, I agreed to buy an second DVR at my expense. When I hooked it up, it would not work, even after authorization and 90 mins with tech support. When I told them "make it work" or you will lose me as a customer. They said "to bad'!!! I sent back all equipment. They tried to charge my credit card without my permission and when I had it reversed, they billed me for "earily termination" $600. Termination of services not provided!!!

Thomas
Pompano Beach, Florida
U.S.A.

This report was posted on Ripoff Report on 02/24/2009 01:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-tv/el-segundo-california-90245/direct-tv-promised-a-swm-switch-when-av-available-for-single-split-el-segundo-californi-427993. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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