Complaint Review: Direct TV - Internet
- Direct TV Internet United States of America
- Phone: 800-531-5000
- Web: www.directtv.com
- Category: Satellite Companies
Direct TV Did not deliver what was advertised and sold, Internet
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I ordered Direct TV when the company was advertising a free DVR upgrade with each install. The salesman also told me I was getting the free DVR upgrade.
Well it turns out they didnt deliver the correct HD Receiver unit for DVR. Not ever having DVR, I didn't know this and was reluctant to call support when I could not get it to work. By the time I got around to asking them for help with my DVR they said I didnt get the upgrade and I will need to pay an additional $249.00 to receive my DVR.
Are you kidding me! Direct TV is still advertising the free DVR upgrade and because they made a mistake by not sending me the right unit I should now pay $249.00.
I will contact an Attorney and seek damages. The supervisor I talked to made it very clear that they would rather see me in court than give me a DVR unit. Im sure Im not the only one that this has happened to.
This report was posted on Ripoff Report on 08/11/2012 02:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-tv/internet/direct-tv-did-not-deliver-what-was-advertised-and-sold-internet-925935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.