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Report: #533137

Complaint Review: DIRECT TV - Internet

  • Submitted:
  • Updated:
  • Reported By: Dan — JACKSONVILLE Florida U.S.A.
  • Author Confirmed What's this?
  • Why?
  • DIRECT TV Internet United States of America

DIRECT TV DISCONNECT FEE IS UNFAIR Internet

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For the past 15 years I have been a loyal customer of Direct TV and paid my bill EVERY month on time.  When I decided to try another company and disconnected, Direct TV charged me a $140.00 disconnection fee.   Why would the do this after 15 years of business?   This is the worst business model that I have ever heard.   To make things worse they tried to keep me as a customer by charging me a lower rate.  Too late!  WHY DID THEY NOT DO SOMETHING LIKE GIVE ME SOME FREE MOVIES OR LOWER MY BILL BEFORE I DECIDED TO TRY THE COMPETITION?   Unbelievable stupidity for a business model...   I am now with (((Redacted)))and will NEVER go back to Direct TV.   They have no business morals or intelligence!


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This report was posted on Ripoff Report on 12/03/2009 02:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-tv/internet/direct-tv-disconnect-fee-is-unfair-internet-533137. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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