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Report: #949641

Complaint Review: DIRECT TV - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: Montana Bruce — Columbia Falls Montana United States of America
  • Author Not Confirmed What's this?
  • Why?
  • DIRECT TV P.O. Box 78626 Phoenix, Arizona United States of America

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We were consumers of Directv satellite service for a year.  We never missed paying a monthly bill with direct pay from our debit card.  When we decided to move, I called them and asked to be disconnected last May.  The service was disconnected but they continued to draw money from our account.  I called them twice to ask for a box to send their receiver and connections back to them.  At that time they promised to send a box, however they sent us a bill each month charging us for service.

No box arrived over the next 3 months even though I called them twice to remind them.  At that time I boxed the items up and sent them to Directv with insurance and confirmation of delivery.  They received the box Sept. 25 in Danville, VA., which is their main office.  Directv continued to send a bill and calling us telling us that they had service to us at our new home, which is not true.  Their people answering the phones tell me that "You shouldn't sent that back to us.  That was the wrong thing to do!"  We have not had service for over 4 months now but they are threatening to "turn off our valuable tv service."  I am at the conclusion that the next step is for us to get legal services against them.

This report was posted on Ripoff Report on 10/02/2012 09:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/direct-tv/phoenix-arizona-85062/direct-tv-king-of-the-rip-offs-phoenix-arizona-949641. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#6 Consumer Comment

nice pictures

AUTHOR: Steven - (U.S.A.)

POSTED: Wednesday, October 03, 2012

I think old man outlaw here posts these pictures up because it bests describes himself. Why the hell do they put computers in nursing homes? This is what you get. I can say that outlaw probably gets really excited when he gets his computer time before they put him to bed.

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#5 Consumer Comment

Victim mode again?

AUTHOR: richard - (United States of America)

POSTED: Wednesday, October 03, 2012

Poor poor outlaw.......wha wha wha......like a little school girl. The only attack on you old man is the truth. But you wouldn't know it even if it were told to you.

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#4 Consumer Comment

there calling me names helps

AUTHOR: The Outlaw Josey Wales - (United States of America)

POSTED: Wednesday, October 03, 2012

 glad your rebutt has fixed the problem, attacks on me does nothing.

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#3 Consumer Comment

Pathetic

AUTHOR: richard - (United States of America)

POSTED: Wednesday, October 03, 2012

Same old outlaw and his crusade against people who know more than him. But you fail to notice the thruth and its sad the truth is right in front of you're face but your ignorance prevents you from seeing it. The problem is that people want to pay what they want, when they want, however they want and even when theres a contract or terms involved. So when people don't pay or even break something they agreed on all hell breaks loose in that shallow little world and they cry foul. So from there they decide that since they couldn't follow through with something they agreed on they post online reports like this just to smear them.
But this is the reason why you do not let fossils use computers. You get stupid people with very stupid nicknames from the 1800's and they think they are cool......just like outlaw.

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#2 Consumer Comment

no kenny butt you do work for team rebutt

AUTHOR: The Outlaw Josey Wales - (United States of America)

POSTED: Tuesday, October 02, 2012

 and how does this rebutt help??? it does not butt none of your rebutts are worth anything

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#1 Consumer Suggestion

Next time you sign a contract, it would be a good idea to read it first...

AUTHOR: Ken - (USA)

POSTED: Tuesday, October 02, 2012

When you signed up for the service, YOU agreed to a TWO YEAR contract with a pro-rated cancellation penalty if you disconnected before the two years were up.

You also agreed to let them use the funding method you had used to withdraw funds in the event you failed to live up to the contract.

No, I DON'T work for Directv or even use their service. ANYONE signing a contract before reading it is just looking for trouble.

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