DirectBuy Rip Off !! Bunch of phoney people !! Owners never around !! Phones never answered !! True Story Revealed !! Sunnyvale Texas

This post really really made me furious. I no longer work for DirectBuy, however I have some strong views I would like to share. These views are only mine, not ones of DirectBuy or any affiliates whatsoever. This is completely my opinion and mine alone. On that note...
I can't believe someone would deliberately post something so broad, so general and unreliable. Here is some things that you do NOT understand about DirectBuy. Do you know how many members DirectBuy has??? Do you have even the slightest IDEA of how many people are members??? Absolutely not.
Apparently you think the whole company should be put off on this website because of YOUR order? That is pretty selfish if you ask me, and I'll tell you why.
I will compare you to the woman who sued McDonald's for hot coffee spilling on her lap and she went crying to the authorities about it. You are just like her in this aspect. How many people goto McDonald's every day?? Millions upon millions of men and women drive thru every day to get their HOT coffee, sandwiches, etc. It is no different - not EVERYONE can get exactly what they want out of a company. EVER. It's absolutely impossible to please every single customer. The only press people hear about companies is BAD press. People want to hear and talk about everything negative. I dont see many websites that are dedicated to the positive side to ANY business, except well, the actual companies' website. Am I wrong?? NOPE. If there is a company out there that has 100% satisfaction, please LET ME KNOW!!!! I think if any company was perfect, everyone would know who they were. Everyone would use this service/product, because they would be perfect with 100% satisfaction. The truth is, there is NO such thing!

There will always be the crybabies, like you, for example, spewing your bad experiences like the plague. Bad reactions, bad experiences, going onto ripoffreport and blabbing on about all your misfortunes and how you got ripped off - I wonder if you do this in other aspects in your life and other companies and if you are THAT bored and THAT mad about it all, it's necessary for you to keep these bad things coming to you by doing things like... oh I don't know, go on the internet and cry about it?? Your bringing more misfortune into your life by constantly being negative and crying, dont you realize that?? You are effortlessly attracting all of these bad things to happen to you by simply complaining and thinking about them all the time, crying about it on messageboards, etc... That's something more intuitive and between the lines than your plea, more intuitive than I think you can grasp, so I will let that go so... anyways.

DirectBuy is nationwide and is in Canada as well. There are close to 150 locations across North America, serving countless happy and loyal customers. When you goto McDonald's and you order a Big Mac, do you think every single sandwich is going to be stacked exactly like it is in the commercial? Of course not. LIGHTBULB!!! That's advertising sweetheart. MOST people are satisfied with their Big Mac, otherwise McDonald's wouldnt be sweeping the country with drive thru's. MOST people are happy with it and continue to eat there. Every now and then, someone is going to spill some coffee and have a fit, freaking everyone out about hot coffee from McDonald's. It sounds eerily familiar to this situation, don't you think? I think I'll take a double latte.

In regards to the cry baby complaint about the handling fee - let me ask you... would you do the job your currently working at let's say... for free?? Do you think that the sofa just appears out of the sky without anyone actually handling your furniture FOR YOU??? Or handing the orders? Or any other situation that comes into play having to do with your precious sofa? Of course not, your just going to complain about it and not ask questions as to why. This brings me to my other point. When you DID ask questions, such as why it takes so long to ship, your story goes into this fabricated situation about it 'sitting somewhere in the center'?? Meaning, it's already been made and shipped?? In which case the service people would have contacted you to inform you that your order had come into the center like they always do. Now, this means that not only has it been made and shipped, but you continue on as if this mystery sofa has never even had a nail drilled in it yet?? You COMPLETELY contradict yourself in that complaint and I think it's an absolutely ridiculous and false plea.
In the beginning of your complaint about the estimated shipping time, which I know for a fact that EVERY back page in EVERY CATALOG says ESTIMATED ship time, your sofa said it would be shipped in 6 to 8 weeks.

At the end of your complaint about the ship time, you explain that you received your sofa in 8 weeks. In between this 8 weeks, it is not even your responsibility to know where it is or where it's being made, etc. thats what they explained to you in the beginning!!! You contradicted yourself once again... That's the beauty of this company - that's why you have a membership. Because these details, shipping, upholstered and made to your exact requirements are being taken care of in that time, without you needing to worry about it. Choosing the fabric and choosing the style takes time, yes... then you have to order it and it has to be fit with your exact requirements, one of the many things that is wonderful about DirectBuy... you don't have to pick a sofa out from a lineup, you pick your own. It was sent and received in the time that was presented to you. In 8 weeks. Just as they told you the first time. I laugh at this completely ridiculous statement, contradicting yourself in most aspects. It's unbelievable the things you have fabricated here.

I can understand having some discrepencies with an owner, possibly a service representative or a specific branch, but to condemn the entire company ("Take my advice and just say no to DirectBuy") because of your hot coffee accident is completely childish and outlandishly ridiculous. It seems like many of these explanations you have for problems, were in fact created by your negative and contradictory statements. If I was the owner of the club you speak of, I would have revoked your membership and sent you packing. And from there, you could happily goto a McDonald's down the street and get a nice, hot coffee for yourself.

Dear sir, The reason you know so much is because, and its very apparent, that you worked for this company and were terminated for whatever reason. So in revenge you have to slam a company and attempt to ruin its name by playing on the fears of the unknowing. The points you make are points that are commonly known to an educated person who listens during the open house.

The Sales people are happy to answer questions. If you ask. When people get defensive because they hear the price tag involved...it just shows one thing. They cant afford it and so they get angry. If it was 5$ to join everyone would be a member and buy at cost.

DirectBuy may not be for everyone but it works for most who take the time, and ask the questions. if the questions do not get answered You just go higher.

That company doesnt want any one to be unhappy. How the hell would they make any more money in the future. It doesnt make sense not to care. You have made some sense but there are many holes in your "rant" and we all know now that its because you are simply a disgruntled employee.

We all know that no matter what company you do a search on, you are bound to find a ton of negative crap. So lay off with the lies and tell the facts straight or dont at all!

Dear sir, The reason you know so much is because, and its very apparent, that you worked for this company and were terminated for whatever reason. So in revenge you have to slam a company and attempt to ruin its name by playing on the fears of the unknowing. The points you make are points that are commonly known to an educated person who listens during the open house.

The Sales people are happy to answer questions. If you ask. When people get defensive because they hear the price tag involved...it just shows one thing. They cant afford it and so they get angry. If it was 5$ to join everyone would be a member and buy at cost.

DirectBuy may not be for everyone but it works for most who take the time, and ask the questions. if the questions do not get answered You just go higher.

That company doesnt want any one to be unhappy. How the hell would they make any more money in the future. It doesnt make sense not to care. You have made some sense but there are many holes in your "rant" and we all know now that its because you are simply a disgruntled employee.

We all know that no matter what company you do a search on, you are bound to find a ton of negative crap. So lay off with the lies and tell the facts straight or dont at all!

Dear sir, The reason you know so much is because, and its very apparent, that you worked for this company and were terminated for whatever reason. So in revenge you have to slam a company and attempt to ruin its name by playing on the fears of the unknowing. The points you make are points that are commonly known to an educated person who listens during the open house.

The Sales people are happy to answer questions. If you ask. When people get defensive because they hear the price tag involved...it just shows one thing. They cant afford it and so they get angry. If it was 5$ to join everyone would be a member and buy at cost.

DirectBuy may not be for everyone but it works for most who take the time, and ask the questions. if the questions do not get answered You just go higher.

That company doesnt want any one to be unhappy. How the hell would they make any more money in the future. It doesnt make sense not to care. You have made some sense but there are many holes in your "rant" and we all know now that its because you are simply a disgruntled employee.

We all know that no matter what company you do a search on, you are bound to find a ton of negative crap. So lay off with the lies and tell the facts straight or dont at all!

Dear sir, The reason you know so much is because, and its very apparent, that you worked for this company and were terminated for whatever reason. So in revenge you have to slam a company and attempt to ruin its name by playing on the fears of the unknowing. The points you make are points that are commonly known to an educated person who listens during the open house.

The Sales people are happy to answer questions. If you ask. When people get defensive because they hear the price tag involved...it just shows one thing. They cant afford it and so they get angry. If it was 5$ to join everyone would be a member and buy at cost.

DirectBuy may not be for everyone but it works for most who take the time, and ask the questions. if the questions do not get answered You just go higher.

That company doesnt want any one to be unhappy. How the hell would they make any more money in the future. It doesnt make sense not to care. You have made some sense but there are many holes in your "rant" and we all know now that its because you are simply a disgruntled employee.

We all know that no matter what company you do a search on, you are bound to find a ton of negative crap. So lay off with the lies and tell the facts straight or dont at all!