Dish Network Swindled, in a scam by Dish Network by using my bank account. DO NOT GIVE THEM ACCOUNT INFO OF ANY KIND. Englewood Colorado

I strongly suggest you think twice before doing business with this company.

A subcontracted door to door salesman for DISH NETWORK approached our home 2 years ago. He was quite the hustler and hustled us from our couch in our own living room. He offered a great deal for us if we would sign up right there.  It seemed to be a good deal, so we signed up right there, the old fashion way on paper.

When the field service tech came for installation  I went over the deal with him. There were many discrepancies between what was sold by the salesman and the real terms of agreement.  I refused to let the field service tech install any equipment and asked him to wait, as I called the customer service group for DISH. 

I called the DISH NETWORK service people to advise I did not want the service if it was not going to be as it was sold. They told me they could not honor the deal that was presented by their subcontracted salesman and agreed to cancel the agreement we had signed with their door to door salesman. I signed no paperwork for the field tech and told him we were not going to be purchasing any service.

Now it is 2 years later and I find a charge for almost $400 dollars on the checking account. I called DISH NETWORK customer service.  They advised the charge was for equipment and are refusing a refund of money. 

I am shocked a prominent company such as DISH NETWORK would conduct themselves in such a way. It is very hard for me to believe they think this is normal business practice. They made absolutely no contact before arbitrarily debiting the bank account with a charge of almost $400.00. They got the bank debit information from the door to door salesman's paperwork. 

I have had no luck with their customer service team.  Everytime I call they refuse to let me talk to anyone with authority. I get advised every time I call in that I am talking to the customer service manager. Which does not seem to be very honest in my opinion based off of my experience thus far.

My advice is do not talk to the DISH NETWORK reps that come to the door. Do not give DISH NETWORK any bank account information.  If you think you are going to get service from them I would  only pay them with a money order. Document and date everything you do with them and hold onto that information for at least 5 years.

I'm still gathering my records and researching the best way to handle this. I am having to write letters to the bank and to DISH NETWORK to show my disagreement of charges for further course of action.

I think this is completely rediculous that I have to spend this sort of time, energy, and find ways to live without the $400 that they have stolen. It feels like they literally walked up and lifted my wallet from my purse like a common street thief. 

I strongly suggest you think twice before doing business with this company.