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Report: #1217417

Complaint Review: Dish Network - Lexington Kentucky

  • Submitted:
  • Updated:
  • Reported By: Vanessa Baldwin-Chestnut — Lexington Kentucky USA
  • Author Confirmed What's this?
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  • Dish Network 1218 South Broadway Lexington, Kentucky USA

Dish Network Over charging me and changing the price for early cancelation fee's and increasing my bill Lexington Kentucky

*Author of original report: COMPANY BROKE THE CONTRACT NOT THE CUSTOMER

*General Comment: Contract...

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I became a dish customer on January 4th,2015. And, I was told that I had to pay the first month of service and that was 55.76. I was trying to cancel my dish services ever since I had it cause it has been a headache and a problem. They gave me the month of February for free cause they didn't want to loose a new customer. So of course I agree but didn't know what I was getting myself into. I had to put my service on a short pause due to a situation I had at home. But, they didn't tell me that I had to ask for discounts or promotions. They, just jake my bill up. So, for this month of March I paid 57.23 and I was told that by one of the dish reps that my bill will be 57.23 for 6 months but call before my 6 months are up or my bill will go up. I was told that 2 weeks prior to that. And, now they want me to pay 158.14. I got bill for 2 months. I told them that I already paid the 57.23 and I don't have any control of the post office. So, now my bill reads 4/4/15 thru 5/3/15. I'm not keeping there service that long. I'm getting new service through TWC. But, less cheater. And, I also was told that early cancelation fee is 200.00 and now I'm hearing 400.00 and also 440.00. I made it very clear that I'm not paying that. I will pay the 200.00. But, they have threaten to put it on my account. I guess they are talking about my credit report. And, I told them we will be in court. They have not live up to there expectation but thinks everybody else suppose too.

This report was posted on Ripoff Report on 03/22/2015 12:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dish-network/lexington-kentucky/dish-network-over-charging-me-and-changing-the-price-for-early-cancelation-fees-and-incr-1217417. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

COMPANY BROKE THE CONTRACT NOT THE CUSTOMER

AUTHOR: - ()

POSTED: Tuesday, March 24, 2015

The contract was done over the phone so I did not get to read it nor did the company send me a copy at all. I kept my word and now since the company see that they don't have a fool to deal with so now I get threaten with my credit report. There's no reason why my bill is increasing. I was told that my bill was going to remain the same for 6 months. And, it didn't. It got changed the month after. So, the company did not live up too there contract. And, now when someone want's to cancel there service it's everybody's fault but DISH.

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#1 General Comment

Contract...

AUTHOR: Tyg - (USA)

POSTED: Monday, March 23, 2015

 When YOU signed up for service YOU signed a contract. Firstly EVERYONE can see how important YOU make a contract that YOU signed. Did YOU even read what YOU were signing??No probably not. People like yourself ALWAYS skip out on your contracts. Then when it comes to light that EVERYTHING that has happened to you about this was done with YOUR PERMISSION!!YOU turn it around and ATTEMPT to play the victim. Get over yourself!! YOU signed a contract, YOU WILL be held to ALL of the terms of said contract. If I were YOU I would be READING THAT CONTRACT!!!! A bit LATE but better then NOT KNOWING what YOU agreed to.

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