Report: #1318992

Complaint Review: Dish Network

  • Submitted: Tue, July 26, 2016
  • Updated: Tue, July 26, 2016
  • Reported By: Deltawarp — Hampstead North Carolina USA
  • Dish Network


Dish Network 10 day contract cancellation fee Hampstead North Carolina

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Purchased a brand new home in Hampstead, NC - not yet on any internet provider's coverage map. Cable TV repeatedly insisted it would take months for internet service, which I need for work.

Ran up 30 GB on the cell phone network the coupld of weeks, then signed up for DISH.

Dish TV offers TV and sat internet service, and does an install. We ordered both TV and internet from Dish, and signed a contract for 2 years.

Internet is slow and repeatedly goes offline - and is unusable. I cancel the service after 10 days.

Dish holds to the cancellation fee on the contract and charges me $20 for the TV, $480 for the internet as a penalty for contract cancellation.

Cable TV shows up in the neighborhood the following week and I gain intenet and television the same week.

Cable TV offers up to $500 for 'switching' - I'm out $400 for he rest of the cancellation fee.

The ripoff is that there is now possible trial period with DiSH. If you DO decide to become a customer - you are locked into horrible service for 2 years - there is really nothing they can 'fix' about it.

DISH should be a last resort desperation offer when you are sure there is no other possible solution.


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