Dish Network Deceptive & illegal practices - Over 12,000+ BBB complaints Englewood Nationwide

I've been with dish for years but recently upgraded my service and had problems with deceptive sales practices, equipment & installation, and having to deal with their horrendous customer service numerous times! 

First, the equipment installed wouldn't do what they stated.  The equipment had to be upgraded in order to do what it originally was supposted to do.  After the upgraded equipment was installed & the installer left I discover the entertainment center was not put back in postion and I can't do it, plus cables for other equpment were missing. Aso the equipment was  making a relatively loud irritating noice compared to the equipment I had used for years so I called the same day about the defective equipment.  After some questions about the type of entertainment center, they decided to send a replacement.  Great but they want to charge me for installation.  Why should I have to pay due to their defective equipment? 

Finally equipment was installed for the 3rd time and seemed to be okay.  Before I get my first inflated bill with undisclosed charges, the equipment is making the same loud irritating noise as before.  In 4 months time I have experienced 2 price increases and I'm stuck with this irritating equipment!  I work out of the house and have to listen to it all day long.  

Why isn't there a class action suit about their invalid contracts and hidden fees???  Informed consent is a basic requirement for a valid contract.  We're never even given a chance to see it beforehand. 

Also, if you sign one thing electronically, they'll copy your signature and paste it elsewhere relating to other things you have no knowledge off and haven't consent too.   

It's irritating to see their commercials about their great customer service because it couldn't possibly be any worse.