Dish Network Dish Pausing service is not really true Nationwide Nationwide

When I was considering different solutions for TV and internet at my rental property I contacted Dish Network and one of their big selling points was that the service could be paused for up to 6 months at a time when the property was not occupied.  For a landlord this was a great feature.  When the property was unoccupied they said I would be able to pause the service and the bill would be $0(zero dollars) while the account was on pause and then it could be reactivated at any time.  The total monthly bill for TV and internet was $101.

I called to pause the service when a tenant moved out and they told me they could only pause the video portion of the account.  The internet could not be paused and the monthly bill would now be ONLY $82!  I explained that this was not what I was told when I signed up for the service.  The agents then proceded to transfer me around and after talking to several different "specialist" they offered to reduce the monthly bill to $45 for a paused account that would have no service.  Wow, $45 a month to get nothing?  What a deal!

I decided not to pause the service so my 2 year commitment would run out sooner and I could drop Dish as my service provider at this location.  I suspect they planned to "pause" the service and collect $45 a month for nothing while extending my commitment period by the "paused" time. 

Be wary, record your phone converstions with Dish so you have proof of what they promise.  This was a classic bait-and-switch.