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Report: #64833

Complaint Review: Dish Network - Roxboro North Carolina

  • Submitted:
  • Updated:
  • Reported By: Greensboro North Carolina
  • Dish Network www.dishnetwork.com Roxboro, North Carolina U.S.A.

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I became a subscriber of Dish Network and all was fine until I decided to move. The place I am moving to will not be able to get the satellite signal so I need to cancel my account. You would think they would be understanding. Who wants to pay for a service that they won't be able to use.

The first time I called I talked to a rude lady who was very hard to understand. So I decided to call back a second time and explained my situation to another lady who said that I will need to pay a 240 fee for cancelling my contract, so I said that I will keep it so I can see if I can get some one to take my contract over.

I asked about moving and getting it hooked up at another location, they will do this for free if I sign up for another year contract (yeah right) and give them permission to personally rob my bank account ever month. Or they charge 100 to hook it up. Then I decided to downgrade it because I really am tired of giving them money and that cost 5 dollars, then she asked why and I said I wanted to spend less money every month. Do you believe she asked me I wanted to spend 7 dollars more than I was before the downgrade for HBO. I am literally pissed off at that point.

I get off the phone after that still stuck with this. So I decided to send an email and talk to someone else. I explained I am moving and can't get a signal and would they let me out of the contracy without making me pay a fee. ( I bought the receivers ) I told them that I have 3 children and I can't afford the money. They wrote me a letter saying they can't.

I am writing so anyone who is considering this company, please don't. It rains and there is no signal. The customer service people are rude and they could be understanding that things happen. That is all. Thanks for letting me vent.

Jenn
Greensboro, North Carolina
U.S.A.

This report was posted on Ripoff Report on 07/28/2003 06:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dish-network/roxboro-north-carolina/dish-network-ripoff-roxboro-north-carolina-64833. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 Author of original report

Everything still the same

AUTHOR: Jenn - (U.S.A.)

POSTED: Wednesday, May 19, 2004
They called like 6 months ago and said they were dropping the 240 if I paid the 14 dollars I owed, which I paid as soon as I knew I owed it. I asked about the boxes and they said they were mine, I bought one of them and I asked which one to return and they said i owned both. And everything was okay. Now I was free. Then this week I have a collection agency calling me, Not even people just some machine saying that they are trying to get a hold of me and call back. Number is same as the one on the letters that they are mailing. I think Dish Network Sucks DO NOT GET!!!!
Respond to this report!

#2 Author of original report

Everything still the same

AUTHOR: Jenn - (U.S.A.)

POSTED: Wednesday, May 19, 2004
They called like 6 months ago and said they were dropping the 240 if I paid the 14 dollars I owed, which I paid as soon as I knew I owed it. I asked about the boxes and they said they were mine, I bought one of them and I asked which one to return and they said i owned both. And everything was okay. Now I was free. Then this week I have a collection agency calling me, Not even people just some machine saying that they are trying to get a hold of me and call back. Number is same as the one on the letters that they are mailing. I think Dish Network Sucks DO NOT GET!!!!
Respond to this report!

#1 Author of original report

Everything still the same

AUTHOR: Jenn - (U.S.A.)

POSTED: Wednesday, May 19, 2004
They called like 6 months ago and said they were dropping the 240 if I paid the 14 dollars I owed, which I paid as soon as I knew I owed it. I asked about the boxes and they said they were mine, I bought one of them and I asked which one to return and they said i owned both. And everything was okay. Now I was free. Then this week I have a collection agency calling me, Not even people just some machine saying that they are trying to get a hold of me and call back. Number is same as the one on the letters that they are mailing. I think Dish Network Sucks DO NOT GET!!!!
Respond to this report!