Complaint Review: Dressale.com - Internet
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- Author Not Confirmed
- Dressale.com Internet Hong Kong
- Phone:
- Web: www.dressale.com
- Category: Bridal Shops
Dressale.com Completely false advertising!!! Hong Kong, Internet
*REBUTTAL Owner of company: sincere apology from dressale.com
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In March I ordered 2 "Mother-of-the-Bride" dresses from dressale.com. I wish I had seen the reports prior to ordering. My order was delayed by over a month. Each time I contacted them I was given promises of delivery "soon".
Well, the dresses DID finally arrive. But what arrived disgusted me! I ordered 2 chiffon dresses. What came was 2 dresses that (should have been light and airy) weighed an incredible amount! They were bulky, seams did not line up, the zipper on one was puckered. In other words, they looked worse than a Grade 9 Home Ec project. The dresses are completely un-wearable!
My daughter just laughed when i showed them to her. My husband said it was an expensive lesson learned! Never again!!! Thankfully I had read a few reviews (after I ordered the dresses) and began looking at alternatives. I ended up ordering a beautiful dress from Nordstroms, which came - on time - and was everything it was supposed to be.
Be warned - do not EVER order ANYTHING from this company. Dressale.com is the biggest scam out there! Horrible horrible clothes!
This report was posted on Ripoff Report on 06/03/2011 07:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/dressalecom/internet/dressalecom-completely-false-advertising-hong-kong-internet-736618. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
sincere apology from dressale.com
AUTHOR: Dressale - ()
SUBMITTED: Thursday, May 30, 2013
Dear customer:
We would like to apologize for the confusion and inconvenience you have experienced while shopping at Dressale.com. We are continuously working on improving our products and service, so we very much value your feedback.
As for your issues, you can contact us via our email customer_service@dressale.com ,or the live chat http://livechat.dressale.com/chat.php , and our customer service team will help you there.
Thank you,
Dressale
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