Complaint Review: dressale.com - Internet
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- Author Not Confirmed
- dressale.com Internet United States of America
- Phone:
- Web: http://www.dressale.com
- Category: Bridal Shops
dressale.com MASO International Group scam, rip off artists, heartless, dishonest, do not buy from them!!!! Internet
*REBUTTAL Individual responds: Hum......
*Author of original report: False Promises
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I ordered a dress from dressale .com on March 23 , 2011 and was promised delivery by April 30. It is now May 22 and we stll have not recieved the dress. Even after repeated e-mails and on line chatting with 'sherry' who made repeated promises of delivery dates that have all passed with no delivery.
After pushing the dates forward severall times, their last mail offered to cancel the order after taking out 90$ for lost material fees. What lost material..they never tried to even make the dress. This site is unbelievable and I catn't believe they ARE STILL IN BUSINESS!!!
They have now stopped even contacting me and ignore my requests.
I am even more appaled that PayPal is involved in this scam. I have been trying to contact them for some help in recovering the $200 I paid through their website for this non- existing dress and they have not responded.
Any one have any ideas out there on what to do next? or are we supposed to eat this loss and let them get away with it.
This report was posted on Ripoff Report on 05/22/2011 04:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/dressalecom/internet/dressalecom-maso-international-group-scam-rip-off-artists-heartless-dishonest-do-not-731888. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
False Promises
AUTHOR: anonymous - (United Arab Emirates)
SUBMITTED: Wednesday, May 25, 2011
Date: Tue, 24 May 2011 01:06:38 +0800
Subject: delay#78920
From: customer_service@maso.hk
To: *******
Dear customer,
I am sorry to inform you that your dress is finished but we made it the wrong color, and in UK size. In order to ensure high quality, we plan to make a new dress for you, how about we let you get the dress by 17th June? We are waiting for your reply.
Best wishes!
MY REPLY:
"how about we let you get the dress by 17th June" .....Really!!!!!!!!!!!!!! You and your company are unbelievable!!! The dress I ordered was a WEDDING DRESS!!!!!! The date of the wedding has now come and gone and you are still giving me the run around? I demand a full refund without the bulll **** of deducting any costs for the "wasted material" .You and your company are a complete fraud and I will make it my mission to expose you unless you refund my money as soon as possible.
#1 REBUTTAL Individual responds
Hum......
AUTHOR: Penny - (USA)
SUBMITTED: Tuesday, May 24, 2011
I've used Dressale and had good and bad experiences. Use paypal to pay then you can take it up with them if anything is not right.
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