DRIVER SUPPORT Upon downloading DRIVER SUPPORT, I was asked at call an agent to obtain code. When i did, agent accessed my computer, told me I had problems and tried to get me to pay $300 to get them fixed. Austin Texas

I needed a driver for a HP 1500 printer.  I googled for that and came to what looked like an official HP website.  The website asked me to download a program called DRIVER SUPPORT for 29.95.  I thought that odd, but have had other companies require that, so I downloaded program DRIVER SUPPORT.

Immediately I got a window that said to call an agent at 1-877-958-9708 to obtain a code to use to activate the program.  I did that and when agent asnwered was asked my name, email address.  Then I realized that he had accessed and taken over my computer.  He pointed out all the problems I had with my computer and said that he could fix them.

He listed two options on a notepad window.  Option #1 was to take my computer to a Microsoft Store which would cost me $400.00 or use his services which would only cost $300.00.  He said he would fix all my problems and that I would never have any problems again.  I was already suspicious, but I didn't believe that and told him so.

He started fishing for my Visa card number.  He told me to take paper and pencil and write down a customer id no. and a Toll free number I could call anytime.  I said, "Hold on, what's going on here?  Is this a scam?"  Then he referred me to his supervisor.  I told the supervisor that I wanted Option #1.  He referred me back to agent.  Agent agressively tried to persuade me to take his "fix" citing all the problems I had.  I started repeating, "No, No., No, I don't want your fix.  This is a scam."  And I hung up.

When you attempt to Uninstall DRVER SUPPORT, you get a message that continuing may cause harm to your computer.  I continued and have uninstalled DRIVER SUPPORT.