driver support refuse to refund although I canceled in time Internet

Will not recommend to use: I had cancel on driver support website they sent me a copy of their terms for them it appears to be all about the money: I thought this was a onetime charge. They keep taking 4.99 out of my account every month. I don't even think the program does much. tried to fix driver problems, it did, work, caused more harm and now they have my personal information, hopefully I will get refund, however as of now they refused to give me a refund told them to remove all of my information they have not. I contacted my bank to file a dispute and stop payment also contacted the FTC