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Report: #610458

Complaint Review: EA Games - REDWOOD CITY California

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  • Reported By: Newport — newport beach California U.S.A.
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  • EA Games REDWOOD CITY, California United States of America

EA Games ERTS POOR SERVER SUPPORT. VIRTUALLY IMPOSSIBLE TO PLAY GAMES ONLINE. SUCH AS BFBC2 REDWOOD CITY, California

*Consumer Comment: ea games should be sued

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ea games often does not support their online gameplay in a fashion that will allow you to play a "normal" game. i have always had problems with lag in almost all of their games. this is ongoing with ea. they take our money for the games then make it virtually impossible to play them. i would venture a guess that 75% of the game is online "vs." modes, and its not possible to play. im currently using battlefield bad company 2 as an example. if you complain too much on their website, they often delete blogs. they seem to be doing absolutely nothing about this current problem. its been going on for months. I WANT MY MONEY BACK EA ! I AM BEYOND UPSET ! i think a class action lawsuit to get refunds for all games, all platforms is in order.

This report was posted on Ripoff Report on 06/04/2010 04:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ea-games/redwood-city-california-/ea-games-erts-poor-server-support-virtually-impossible-to-play-games-online-such-as-bfbc-610458. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

ea games should be sued

AUTHOR: G.burrows - (USA)

POSTED: Friday, October 13, 2017

99.00Ea game and origin are the worst things to games .my experience was and has been a nightmare,for the past three day i have been in contact with ea tech support i have been hung up on. i have been havk while tech support had me connected to them, a man got in on our communication and installed software to stop hacker and told me i would have to pay 99.00.

the tesh support was never able to get my sims 4 to run  and it is still not running i got the error message "GAME UNABLE TOSTART SIMS4 IS ALREADY RUNNING " AFTER UNINSTALLING ORIGIN AND REINSTALLING IT AND 3 TIMES UNINSTALLING THE GAME.  the expansions i still get the same error ,this morning the guy who installed the hacker protection software got on the line while i was talking to tech support and demanded when i would send the check.

i told him i would have my son send them the check he said he was removing the software and that i didn't have to pay the 99.00. when i inquiered further he said the problem was solved then he said we could not fix the problem, then he yelled at me when i inquiered futher. my game is still not working and i tried to call ea games in california and was redirected back to ea games website i agree we need a class action lawsuit against EA And Origin. 

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