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Report: #1298375

Complaint Review: efax - Internet

  • Submitted:
  • Updated:
  • Reported By: JJG — long beach California USA
  • Author Not Confirmed What's this?
  • Why?
  • efax Internet USA

efax - thousands of ripped off customers refuse to cancel account. refuse to refund illegal charges. unknown. india? Internet

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Just another efax fraud! Signed up for free 30-day trial. cancelled after 3 weeks. called 800 956 2983. woman that answered gave me run around - go online, fill out form, why cancelling, etc.? i refused and said just cancel my account and do not bill me anymore. they say they have no record of the call and have billed me $16.95 pm ever since. Now have $67.80 in illegal charges. so many other people have had same issue. owners/managers of efax clearly operating like this deliberately. spoke to "Becky" (in India) to cancel today and she said they have a "no refund policy" and managers "do not talk to customers". hundreds, perhaps thousands of people have been scammed the same way. when so many say they tried to cancel and the cancellation wasn't processed, it's clearly a business practice. this is a big class action waiting to happen. count me in when an attorney wants to make the people behind efax face accountability and judgment!

This report was posted on Ripoff Report on 04/07/2016 09:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/efax/internet/efax-thousands-of-ripped-off-customers-refuse-to-cancel-account-refuse-to-refund-illeg-1298375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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