Complaint Review: efax - Internet
efax Will not provide refund, but will cancel your subscription Internet
I uploaded and paid for the efax. Within hours of uploading the app. I many problems trying to use the app and due to urgent needs required someone stateside had to send my documents. I am currently stationed in Afghanistan. I have called efax about my email cancellation request and was initially told they would cancel the subscription, however would not refund he first month. I questioned this discussion since I was unable to send any documents. This morning I received an email stating they would cancel the subscription, however not provide a refund at all.
Send this email
Unfortunately, we will not be able to honor your request for a refund. As per our company, we follow a no refund policy.
We have also set up your account account for a post dated cancellation. Your account will be cancelled on 02/24/52017
eFax® Customer Support
This report was posted on Ripoff Report on 02/07/2017 07:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/efax/internet/efax-will-not-provide-refund-but-will-cancel-your-subscription-internet-1354521. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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