Embassy Suites Benjamin.howell@hilton.com Don't Park or Stay Here Tampa Florida

For the people looking for airport parking or staying in  Tampa you may want to know of our experience with
 ParkRideFlyUsa and Embassy Suites operated by Hilton Hotels and use a different vendor.

 When we checked our car in we filled out a damage card on our car with the valet which was blank as there was no damage on our car. We asked for a copy for our records and were told the office was closed and the valet could not provide a copy as the office was closed at 4:20 AM.

 When we returned to pick  up our car a week later, there was quite a bit of damage on the passenger rear section around
 the tire and bumper.  The card they showed us now had a mark showing damage in that area.

 We filed the insurance paper work with Kiara MacCarone at Embassy Suites and she would not provide us with a copy
 after asking multiple times.

 My wife did get a call  from the insurance company after many attempts to contact Kiara MacCarone . They issued a claim
 number and were setting up a repair facility. The insurance company called back and said that they had denied the claim.

 Here is a list of people we contacted trying to resolve this with ParkRideFlyUSA, Embassy Suites, and Hilton trying to
 find someone with integrity to stand up and do the right thing.