Complaint Review: Equinox Skin Care - Dallas Texas
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- Author Not Confirmed
- Equinox Skin Care 11532 Harry Hines Blvd # 320 Dallas, Texas USA
- Phone: 18773161859
- Web:
- Category: Bait-and-Switch
Equinox Skin Care Bait and switch/ Free trial Scam Dallas Texas
*Consumer Comment: Here's what I found on their trial order page....
Show customers why they should trust your business over your competitors...
Free Trail turns into a $200 monthly expense that is not refunded. Company does not refund with cancelation. Even if your able to contact and cancel which is a hassle its self. They will not refund and then they charged and shipped product again next month. They are suppose to credit acct with returned product but I have not seen this occur for either shipment yet.
This report was posted on Ripoff Report on 12/14/2013 12:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/equinox-skin-care/dallas-texas/equinox-skin-care-bait-and-switch-free-trial-scam-dallas-texas-1107023. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Here's what I found on their trial order page....
AUTHOR: Ken - ()
SUBMITTED: Saturday, December 14, 2013
| It's just below the order blank which has a block you MUST check to get the trial order. The block says "I have read and agree to the Terms and Conditions of this offer. Did you somehow miss this? It doesn't appear to be a Ripoff except that you did it to yourself. For US Customers: 1-877-316-1859
| |
| To help you get started, we offer a 14-days trial of EquinoxSkinCare with the eligibility of automatic enrollment in our home delivery program. You can try EquinoxSkinCare risk free to determine for yourself, if this product is right for you. When you submit your order, you automatically agree to pay the non-refundable discounted shipping & handling cost of 4.95 for your trial for a full 30 day supply of equinox day and night serum. If you find that the product is not right for you, simply call our Customer Service Center at 1-877-316-1859 or the numbers shown on your bank statement you can also send an email at customerservice@equinoxskincare.com to cancel your membership before the end of your 14-day trial period and you will not be charged the full price of the equinox day and night serum. Your 14-day trial period begins at the date of order our products are normally delivered within 3 to 5 business days from the time of ordering. If you do not receive your trial bottles within five (5) business days of placing the order, please contact our Customer Service Center or numbers shown on your bank statement our support staff is available to give you more updated information on the estimated delivery time along with the tracking info. | |
| Address: Equinox Skin Care 11532 Harry Hines Blvd # 320, Dallas TX 75229 1-877-316-1859 |
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