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Report: #1184773

Complaint Review: Equinox Skin Care - Internet

  • Submitted:
  • Updated:
  • Reported By: Snowbird — Redlands California
  • Author Not Confirmed What's this?
  • Why?
  • Equinox Skin Care Internet USA

Equinox Skin Care Todd Black Unauthorized credit card charges Internet

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By the time the product arrived in the mail, I had second thoughts so I returned the package without opening it by taking it to the post office and writing "Return to Sender."  However, I was charged $99.95 and then a second charge for $93.00.  I called and asked that the charges be reversed.  The first person I spoke to I couldn't understand.  The second person was fairly rude but agreed to cancel the second charge but said that I could keep the second package (which I don't want).  I asked to speak to the supervisor and was eventually allowed to talk to Chad Gerard.  Chad was extremely aggressive and threatening.  He kept asking to "have one good reason" why my money should be refunded.  I explained everything and he refused.  He was very menacing on the phone.  Then he hung up on me.

This is a scam and is mail fraud.

This report was posted on Ripoff Report on 10/24/2014 01:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/equinox-skin-care/internet/equinox-skin-care-todd-black-unauthorized-credit-card-charges-internet-1184773. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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