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Report: #1139599

Complaint Review: Equinox Skin Care - Dallas Texas

  • Submitted:
  • Updated:
  • Reported By: Kina — Otisco Indiana
  • Author Not Confirmed What's this?
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  • Equinox Skin Care 11532 Harry Hines Blvd. #320 Dallas, Texas USA

Equinox Skin Care RVTL & Equinox Please help me get my money back. :) Dallas Texas

*Author of original report: They have taken out more money from my credit card

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On the internet I saw where celebrities were using this product.  So I decided to buy a one month supply at the low price of $4.99.  on the 15th day after ordering it I was charged $93 out of my account.  I called them, had to call three times after speaking with a customer service person each time and they were all foreign and could not understand them. They are giving me a refund of $60 that should be deposited back into my account within 2-3 days.  I just called today (4/17/14). What about the other $33?  She said it was for shipping and handleing.  I asked for the two small bottles of skin care.  Give me a break.  Noone in their right mind would pay $4.99 for a product and $33 for s/h.  This is a big, fat, ugly SCAM!  I would like to get a full refund.  Please get these people.  Any help you can do would be greatly appreciated.  Thanks,

This report was posted on Ripoff Report on 04/17/2014 08:56 AM and is a permanent record located here: https://www.ripoffreport.com/reports/equinox-skin-care/dallas-texas/equinox-skin-care-rvtl-amp-equinox-please-help-me-get-my-money-back-dallas-texas-1139599. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 Author of original report

They have taken out more money from my credit card

AUTHOR: Kina - ()

POSTED: Thursday, April 17, 2014

Now I am out another $99.  When I called the lady sent me a confirmation saying my account is closed.  Within the hour they took out this amount.  Now I am out $93 + $99 + $4.99 = $196.99.

They told me they were only authorized to give me $60 refund which brings my total to $136.99 I have been scanned out of. I would like to participate in any legal matter it will take to get these scammers out of business.

Please help me!!  I need a lawyer or investigator.  Thank you

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