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Report: #831514

Complaint Review: Experian - Internet

  • Submitted:
  • Updated:
  • Reported By: Emmers — Pelzer South Carolina United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Experian Internet United States of America

Experian FreeCreditReport.com Experian scam, free credit report is not free Internet

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I went to freecreditreport.com to get my "free" credit report. It required a credit card number and like a fool, I gave it to them. It said that it needed it if I wanted to opt to have it mailed to me (?). I noticed that at the beginning of January 2012 that I was charged $16.95. I didn't recognize the charge and assumed it was Netflix. 

I saw the charge again today. I knew it wasn't Netflix because I had cancelled my account. My bank told me what the charge was and said I needed to look into it because it was strange I was charged two times in one month. 

The first number I called asked asinine questions and as many times as I pressed 0 and *, it would not let me talk to a person. The second number I called, I spoke with a lady who explained to me that I signed up for the membership on December 23, 2011. My seven day trial ended on December 30, 2011. The first $16.95 that was drafted from my account was FOR THE MONTH OF DECEMBER!! I had to get her to clarify that. I paid for an entire month's subscription fee (for a membership that I never wanted in the first place) for December 30 and 31st. The representative did not seem to see a problem with that.

I won't blame Experian for my idiocy in not reading the fine print. I DO blame them for hiding behind their terms and conditions; that just because they have it written down on paper means that it is okay for them to basically trick people into a subscription by telling them to get a "free credit report."

I promised them that I would report them to everyone I could.

This report was posted on Ripoff Report on 01/30/2012 09:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/experian/internet/experian-freecreditreportcom-experian-scam-free-credit-report-is-not-free-internet-831514. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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