Experian Page requiring a new Adobe download as only option; no credit report revealed despite pdf access already available. Nationwide **Author of this Report is NOT CONFIRMED** 

Using the supposedly free annualcreditreport.com website I followed the instructions, selecting all three reporting companies.

First it took me to Experian, which advised me to be sure to read, save and/or print the report because I could not access it again [for 12 months]. No problem.

Next it put me on an Adobe Download page which I was not allowed to skip (pdf access is already on this computer at the library, and no downloads are permitted.)

By denying the download, I was dismissed from seeing, printing, or saving my report, and advised that I could come back to annualcreditreport.com in a year. It erroneously stated that I had completed all my requests.

This is supposed to be a consumer benefit required by the government. Apparently there are loopholes. The services maybe feel you are entitled to get what you pay for. Plus aggravation as a bonus of course.