FIREPAY Would not provide answers as to why I was paying more than the 3.99 fee after the conversion and exchange rate they offer, Tried to hold my money for longer than terms and conditions, Had trouble closing my account, would not give me any mailing address, manager contacts or phone number Nationwide

I contacted FIrepay to inquire why so much was deducted after my deposit and they would not answer those questions. After the conversion, the money was still short. Although they advertise the 3.99 fee, after the conversion and exchange rate more is actually deducted.

I attempted to get money withdrawn from Firepay and into my bank account and 2 people told me that it had to be held for 7 days, and the other 10 business days, when the terms stated 6 business days. They told me that, even though, I could not withdraw the money into my account, I could continue to make online purchases. Strange, is it not? They say it is now processing, and I will keep you posted if it does or does not go through.

I tried to get my account closed and they stated that they could not close it, only disable it. I asked them to confirm in an email that I owed them nothing and that my account was closed, but it took emailing back and forth until they finally said it was closed. If any further transactions transpire after the face I will keep you posted.

Below is a copy of the emails that were sent back and forth, so you can see for yourself the level of difficulty getting answers, the horrible customer service, the delay in getting back a short amount of money, and the refusal to give you their mailing address, phone number and managers name.

If you notice in the emails when I asked for a managers name, a customer service representative, Asadul, who responded in the beginning also claimed to be the supervisor at the end of the emails.

When they called my home the phone number 1-999-999-9999 came up on my phone??? I am not certain if this is real, but I would guess not.

The emails are in order from sending to receiving. If you do not see their response after and before my emails it means they did not respond................

The first set of emails is regards to the money you end up paying at the end of your deposit

From:
Sent: Thursday, October 12, 2006 00:12:06
To: info@firepay.com
Subject: Your FirePay Account

I made a deposit of 70 usd. Why is there only 76.50 cad in my account. At the 10% you charge, that would make it 77.00 cad, correct? Another question I have is, why charge a fee then make money of the american rate when at the moment it is 13.57% rate on the market. Why do you pay less exchange rate and make more money on us customers? So, in reality I am paying more? Why?
---------------------------
From:
Sent: Thursday, October 12, 2006 00:38:03
To: info@firepay.com
Subject: Your FirePay Account

If I deposit 75.00 cad into your account, how do you come up with the 61.07 I have left over after the exchange rate. I am trying to do the math here with the fee and exchange rates you have posted, and I am unable to come up with the right calculations. Can you please provide me with the correct math here.

thank you,
xxx
------------
From: xxxx
Sent: Thursday, October 12, 2006 11:02:09
To: info@firepay.com
Subject: Your FirePay Account

Hi There,

I was hoping someone could respond to my questions I had, regarding my account. This is the third time I have sent you questions regarding my account and nobody has returned my emails. I made a deposit, from a poker site, into your account. It was $70.00 usd, but when it went into your account it said $76.50 cad. When it clearly states that the exchange rate is 1.100400, should the total not be 77.00 usd? Why deduct .50 cents when you clearly state there is no fee.

Why do you make money off us customers through the exchange rate, and the fee, when you clearly state there is one fee only. When I made my deposit, the exchange rate was at 1.13.

So, for every buck I deposit, or anyone else, you are also making $2.10 on $70.00, plus the initial $3.99 for the fee, plus the .50 cents that has vanished during the conversion. Can you please explain to me why that is, as a loyal customer? So, in reality, you are making $6.59 on my initial $75.00 cad. You advertise a one fee of $3.99, not more.

Another thing I was wondering about was the deposits from the bank. When I make a deposit of $75.00 cad, at the end there is $61.07 usd. I have been trying to figure out the math here to see how I get that amount. I am not having any luck. Can you please indicate how you get that amount. I would appreciate it.

If you do not return my emails, I will for forward it to someone who will respond.

Thank You,

XXX XXX
-----------------------------
From: info@firepay.com
Sent: Thursday, October 12, 2006 11:11:43
To: xxxxxxxx
Subject: Your FirePay Account
Hi xxx,
FirePay does not charge a conversion fee, however all
transactions into and out of your FirePay account are subject to our conversion rate. This rate changes daily. To find out what the rate is for any given day, please log into your account at firepay.com and click on the "Show Rates" link.
Sincerely,
Asadul

FirePay Customer Service Agent
firepay.com
email: info@firepay.com

*** Please include this email in your response ***

--------------------
From: xxxxxx
Sent: Thursday, October 12, 2006 11:22:11
To: info@firepay.com
Subject: Your FirePay Account

I understand all of that , but you are not answering my questions though. When you do the math my total is not accurate.I print off the exchange rate every time I make a deposit, as on xxx 11, I clearly am missing .50 cents in my account. Wow, I never realized the exchange rate changed so often on your site.

Can you please answer all of my questions. IF you can't answer them, please let me know, so I can go to someone who can. Thank you.

I just want my email responded to. You did not answer my email.

Thank you,

xxxx

--------------------------

The next set of emails is regards to getting my money and closing my account..........

--------------------------------

From: xxxxx
Sent: Monday, October 16, 2006 00:36:10
To: info@firepay.com
Subject: Your FirePay Account

Hi,

I have been trying to withdraw money from my account and it keeps telling me that a deposit I made of 75.00 is still pending? The money was taken out of my account on Oct 11. I can send you a copy of my statement to show that it was taken out, if you would like, or does it just take a couple of business days for it to clear on your end? If so, how long does it take?

Thank you so much,
xxxx

---------------------
From: info@firepay.com
Sent: Monday, October 16, 2006 00:38:11
To: xxxx
Subject: Your FirePay Account

Hi xxxx,

The outstanding deposit refers to the fundings that you have made within the last seven days. It takes seven days for us to confirm that the funds have cleared your bank account. This does not stop you from making purchases with online merchants; you just can't withdraw the funds back to your bank until after the seven days have passed.

Best regards,

Jeff
Customer Service
FirePay Personal Accounts
firepay.com
info@firepay.com

We welcome all of your comments and suggestions. To provide feedback on the quality of our customer service, please send an email to FEEDBACK@FIREPAY.COM. Please note that this address is for feedback only and is only reviewed once each day; any customer service questions or issues should continue to be sent to INFO@FIREPAY.COM, where agents are working around the clock to assist you. We look forward to hearing from you.
------------------------------
From: info@firepay.com
Sent: Monday, October 16, 2006 00:38:44
To: xxxx
Subject: Your FirePay Account

Hi xxxx,

Thank you for your email.

10-10-2006 xxxxx $75.00 10-10-2006 xxxxxx C

Please note that although you may see your deposit as having cleared at your end, we do not receive positive feedback from your bank when a funding clears.

Therefore we wait ten days to see if the funds return.

For this period they will remain to appear as outstanding on your FirePay account.

If all the deposits successfully clear your bank account, the estimated date on which you can withdraw the full balance of your FirePay account is the twentieth of October 2006.

If you require any further assistance, please do not hesitate to contact us.

Kind Regards,

Michael
Customer Service
FirePay Personal Accounts
firepay.com
info@firepay.com

We welcome all of your comments and suggestions. To provide feedback on the quality of our customer service, please send an email to FEEDBACK@FIREPAY.COM. Please note that this address is for feedback only and is only reviewed once each day; any customer service questions or issues should continue to be sent to INFO@FIREPAY.COM, where agents are working around the clock to assist you. We look forward to hearing from you.
-------------

From: xxxxx
Sent: Monday, October 16, 2006 01:08:03
To: info@firepay.com

Subject: Your FirePay Account

HI Jeff,

Thanks for your response, but I would not like to make any more purchases, I would just like to withdraw my money. Why is it I can make further purchases with online merchants but I can't take the money out? Very non- professional like, dont ya think? I can withdraw my money for purchases, but I can't withdraw it to put back into my banking account. Very shady business practice. This would benefit your company cause I would have more fees to pay, but I would like to withdraw my money all
together.So, on Oct 18, the 7 days would be up. So, I expect to make a withdraw then?

Thank you very much
xxxxx
--------------------------------
From: xxxx
Sent: Monday, October 16, 2006 01:16:03
To: feedback@firepay.com,info@firepay.com

Subject: Your FirePay Account

Better yet, I will send you an email with a copy of my bank statement, and you can see that it was withdrawn. Then you can clear my money and we can get this account cleared up and closed. I am sure considering the business I have given you guys, the fees I have paid, and the fact that you would prefer I just make more purchases to pay more fees you can provide great customer service and clear this money. Who shall I send a copy of my bank statement to?

xxxx
--------------------------
From: info@firepay.com
Sent: Monday, October 16, 2006 01:19:49
To: xxxx

Subject: Your FirePay Account

Hi xxxx,

You may fax your statement to 1-866-525-5597. Please include your ticket number xxxxxx and the email address associated with your FirePay account on the fax.

We do not receive positive feedback from the bank when a deposit clears, that is why it is held for 7 days, after that point you will be able to withdraw the funds back to your bank.

Best regards,

Jeff
Customer Service
FirePay Personal Accounts
firepay.com
info@firepay.com

We welcome all of your comments and suggestions. To provide feedback on the quality of our customer service, please send an email to FEEDBACK@FIREPAY.COM. Please note that this address is for feedback only and is only reviewed once each day; any customer service questions or issues should continue to be sent to INFO@FIREPAY.COM, where agents are working around the clock to assist you. We look forward to hearing from you.
--------------------

From: xxxx
Sent: Monday, October 16, 2006 01:16:03
To: feedback@firepay.com,info@firepay.com

Subject: PID1242989 Logged In Help - I have another question Better yet, I will send you an email with a copy of my bank statement, and you can see that it was withdrawn. Then you can clear my money and we can get this account cleared up and closed.
--------------------

From: xxxxx
Sent: Monday, October 16, 2006 01:36:05
To: info@firepay.com,feedback@firepay.com

Subject: Your FirePay Account

I do not wish to FAX this to anyone. I wish to email it. I do not have a fax machine, nor access to one. Who Can I email this statement to. Why is it, you are unable to receive this email?

YOu have been taking all of my other emails tonight? I want this cleared up, so I can get this account closed.

What exactly are your "CORRECT" policies and procedures. I just received the following email from another CSR there with completely different company policies. Are you there to benefit the customer, or yourselves. Or, I suggest you first figure out how to provide good customer service and stop giving clients different responses to questions. YOu should get your facts straight.

I want this straightened up ASAP, and I would like to close this account once my money goes back into my account. I do not want to make any online purchases, I want to withdraw my money. If I can withdraw it for online purchases I can surely withdraw it for myself.

As I mentioned, you can get a document emailed to you asap, showing the funds have cleared. Who will I email this document to? Or is there a manager's contact information I can have?

xxxx xxxx
--------------------------
From: info@firepay.com
Sent: Monday, October 16, 2006 01:38:58
To: xxxxx
Subject: Your FirePay Account

Hi xxxx,

You may scan it and email it to info@firepay.com/

Best regards,

Jeff
Customer Service
FirePay Personal Accounts
www.firepay.com
info@firepay.com

We welcome all of your comments and suggestions. To provide feedback on the quality of our customer service, please send an email to FEEDBACK@FIREPAY.COM. Please note that this address is for feedback only and is only reviewed once each day; any customer service questions or issues should continue to be sent to INFO@FIREPAY.COM, where agents are working around the clock to assist you. We look forward to hearing from you.
-------------------
From: xxxx
Sent: Monday, October 16, 2006 01:52:05
To: feedback@firepay.com,info@firepay.com

Subject: Your FirePay Account

THank you so much. I will do that. You have not answered my quesions though. Is customer service such a difficult task these days?

WILL MY MONEY BE CLEARED TONIGHT WHEN YOU GET MY BANK STATEMENT? Can you , at least, answer that question?

xxxx xxxx
---------------------------
From: info@firepay.com
Sent: Monday, October 16, 2006 01:57:38
To: xxxxxxx

Subject: Your FirePay Account

Hi xxxx,

Thank you for your email.

We will have a look at your scanned bank statement when we receive it. However, even if the funds have cleared at your end, we will still have to wait until the 20th of October 2006 to confirm that they are cleared as per our terms and conditions.

If you require any further assistance, please do not hesitate to contact us.

Kind Regards,

Michael
Customer Service
FirePay Personal Accounts
firepay.com
info@firepay.com

We welcome all of your comments and suggestions. To provide feedback on the quality of our customer service, please send an email to FEEDBACK@FIREPAY.COM. Please note that this address is for feedback only and is only reviewed once each day; any customer service questions or issues should continue to be sent to INFO@FIREPAY.COM, where agents are working around the clock to assist you. We look forward to hearing from you.
----------------

----- Original Message -----
From: xxxx xxxx
To: info@firepay.com ; FEEDBACK@FIREPAY.COM
Sent: Monday, October 16, 2006 7:16 AM

Subject: VERY IMPORATNT.................FEEBACK CAN YOU PLEASE GET BACK TO ME WITH A MANAGERS NAME AND CONTACT INFORMATION


Sorry? The "terms and conditons?" I just looked up the help menu and this is what you have posted on your site regarding withdrawing money. I really do suggest you get your understanding of the terms and conditions correct. What shuch horrible customer service !! Look below.......do you see it in that big yellow box ?? It say's "When you make a deposit into your FirePay account, the amount deposited will not be available to be withdrawn from your FirePay account balance for a period of 6 business days."

6 BUSINESS DAYS !! Do you see that csr's? One tells me 7 days, and then you tell me 10 days. I suggest you get your facts straight.

Now, can I please have a managers name and contact information so I can get my bloody bank statement emailed to him/her and we can get this account closed.

xxxx
-------------
From: xxxx
Sent: Monday, October 16, 2006 02:54:12
To: info@fireonegroup.ie,info@firepay.com,feedback@firepay.comSubject: Your FirePay Account

How can I get firepay, to release my money from my account? According to their site, you, FIRE ONE GROUP own firepay? If you own this company I suggest you take a look at the following emails myself and Firepay have been sending back and forth. I would like this matter to be taken care of, so I can close my account.

I have never dealt with such horrible customer service in all my life. I suggest you train your staff to better deal with other customers.

Thank you ,
xxxx xxxx
------------------------
From: xxxx
Sent: Monday, October 16, 2006 03:38:10
To: info@firepay.com

Subject: Your FirePay Account

WELL, ARE YOU GOING TO ANSWER MY EMAIL? I WANT SOME ANSWERS ASAP

xxxx
---------------------------
From: supervisor@firepay.com
Sent: Monday, October 16, 2006 07:54:20
To: xxxx

Subject: Your FirePay Account

Hi xxxx,

I've reviewed your previous communications with FirePay and I hope we can get everything cleared up. All deposits into FirePay must be held for 6 days and are released for withdrawal on the 7th day. You made your last deposit on Oct. 10th, meaning the amount of these deposits will be available for withdrawal on Oct. 17th.

Unfortunately, seeing the item cleared on your bank statement will not speed up this process as the system that releases funds is entirely automated. I hope this has answered your questions. Please let me know if it doesn't and thank you for choosing FirePay.

Sincerely,

Asadul
FirePay Customer Service Supervisor
firepay.com
email: info@firepay.com
--------------------------
From: xxxx
Sent: 16 October 2006 4:27 PM
To: Supervisor@Firepay.com

Subject: Re: CASExxxx - PIDxxxx Logged In Help - I have another question

No, you are not the supervisor, You are a customer service representative. I have dealt with you before concerning another issue. I would like the company's address, phone number and manager please. Why is that so difficult to understand. The NAME of your manager or ceo please. Nice try in putting the supervisor in the return address. Are you guys even a legit company. Most company's would be more than happy to provide that information. COrrect?

xxxx
-------------

----- Original Message -----
From:
To: xxxx

Sent: Wednesday, October 11, 2006 7:03 AM
Subject: Your Cashout Status

Dear xxxx,

Your cash out request received on 11-OCT-06 with transaction ID xxxxxxxxxxxxx from your PartyAccount "xxxxxx" has been approved and has already begun processing. Please see the payment distribution below for complete issuing details:

Cash Out - Payment Distribution
PaymentId Payment Type Amount
xxxxxxx Refund to FirePay Card 6**1303 $70.00

------------------------
From: xxxx
Sent: Monday, October 16, 2006 17:12:08
To: confirmation@pay-pro.com,info@firepay.com

Subject: Your FirePay Account

Dear Firepay and xxxxxx,

Thank you very much. How long will this take to go through my account? I have informed my bank that no further transactions will be taking place with
Firepay, once my deposit of 76.50 Canadian is made. I told them my account will no longer be active with you ONCE the deposit is made. I trust you will close this account once my deposit is made, and no further business will be transpiring. My bank has been informed so no longer business will be happening.

When my money of 76.50 canadian is deposited, my account with Fireapy is no longer valid.

xxxx xxxx
---------------------------
From: info@firepay.com
Sent: Monday, October 16, 2006 17:23:06
To: xxxxxxxxx

Subject: Your FirePay Account

Hi xxxx,

Withdrawals from FirePay are sent to your bank the same day. It can take from three to five business days for the credit to post to your bank account.

Best regards,
Paul
Supervisor
Customer Service

FirePay Personal Accounts
firepay.com
info@firepay.com

We welcome all of your comments and suggestions. To provide feedback on the quality of our customer service, please send an email to FEEDBACK@FIREPAY.COM. Please note that this address is for feedback only and is only reviewed once each day; any customer service questions or issues should continue to be sent to INFO@FIREPAY.COM, where agents are working around the clock to assist you. We look forward to hearing from you.
-------------
From: xxxx
Sent: Monday, October 16, 2006 17:32:12
To: info@firepay.com
Subject: Your FirePay Account

Thank you. AND, about my account being closed? Can you please confirm that this account will be closed after this transaction.

This email is also being cc to xxxx as well. So, xxxx, you can tell by the prior email, and the email sent to you yesterday regarding my account, that I am closing this account with Firepay, once this deposit is made.

Any further business will be stopped at this moment. No transactions are pending, only the deposit of 76.50 back into my account.

Firepay, I have investigated your business online and I just want to make certain that you will confirm the account being closed after this deposit.

So, my account with firepay is no longer valid , once the deposit goes through

Please write back to confirm this. If you decide not to, this email will confirm the account closure request?

thank you,
xxxx
--------------------------
From: xxxx
Sent: Monday, October 16, 2006 17:48:24
To: info@firepay.com

Subject: Your FirePay Account

Ok, this is the second time I am sending this about closing my account, once my deposit is made. you have not written back. can you confirm this or shall I contact the local business bureau or another authority?

xxxx
-------------------------
From: info@firepay.com
Sent: Monday, October 16, 2006 17:55:22
To: xxxx

Subject: Your FirePay Account

Hi xxxx,

Your FirePay account has been disabled. Thank you for trying FirePay.

Please note that if you wish to enable your account, send an email to info@firepay.com requesting we enable the account. Include the following information:

*Your full name
And either
*The banking information associated with your FirePay accountOr
*The answer to your secret question "cats name "

Your withdrawal should still complete.
Best regards,
Paul
Customer Service
FirePay Personal Accounts
firepay.com
info@firepay.com

We welcome all of your comments and suggestions. To provide feedback on the quality of our customer service, please send an email to FEEDBACK@FIREPAY.COM. Please note that this address is for feedback only and is only reviewed once each day; any customer service questions or issues should continue to be sent to INFO@FIREPAY.COM, where agents are working around the clock to assist you. We look forward to hearing from you.
------------
From: xxxx
Sent: Monday, October 16, 2006 18:06:24
To: info@firepay.com

Subject: Your FirePay Account

Dear Firepay and xxxx,

Disabled until the money goes through and then CLOSED. I want my void cheque I sent to you sent back to me. I owe you no money and you still owe me 76.50, which is actually being processed and should be there in 3-5 days, you say.

So, as of today there will be no further transactions with you, correct. There has been no deposits made into your account since cot 10 ( and that was taken out of my account) and there will never be again, so to disable it is not an option. I want it closed, once the deposit of 76.50 into my account closes.

Please respond and confirm this.

Let me try and save you, Firepay, some time here.............if you JUST respond to what I request, and answer my questions then we will not have to email back and forth like this.

xxxx , being such am outstanding company, with exceptional customer service, why do you deal with such companies?

Thank you very much,
xxxx
------------------------
From: info@firepay.com
Sent: Monday, October 16, 2006 18:20:06
To: xxxx
Subject: Your FirePay Account

Hi xxxx,

Closing accounts cannot be made an automatic process. I have disabled your account and your withdrawal should complete, even with your FirePay account disabled.

If you wish to enable the account and then request a close at a later date then please reply with the answer to your secret question.

Your FirePay account is still disabled.

Best regards,
Paul
Customer Service
FirePay Personal Accounts
firepay.com
info@firepay.com

We welcome all of your comments and suggestions. To provide feedback on the quality of our customer service, please send an email to FEEDBACK@FIREPAY.COM. Please note that this address is for feedback only and is only reviewed once each day; any customer service questions or issues should continue to be sent to INFO@FIREPAY.COM, where agents are working around the clock to assist you. We look forward to hearing from you.
---------------
From: xxxxxx
Sent: Monday, October 16, 2006 18:34:28
To: info@firepay.com

Subject: Your FirePay Account

Dear xxxxx & Firepay,

It is not an automated process !! I don't care........I am letting you know that I want my account closed and no possible way for it to be enabled in the future, from anybody. What is it you don't understand about that. I WANT my account CLOSED. You either respond and tell me it is closed, as I wish, or I will report you to the better business bureau. I am not joking.

I want you to also confirm that no money is outstanding on this account, other than the 76.50 you owe me. Please confrim the 0 balance owing , and the closure of this account and we will call it a day. If not, I will report you to the better business bureau and also to this site.......

ripoffreport.com/results.asp?q1=ALL&q5=firepay&submit2=Search%21&q4=&q6=&q3=&q2=&q7=&searchtype=0

xxxxx, please take a look at this link and reconsider doing future with them in the future.

So, after today, when you respond to this email and confrim the 0 balance and the closure of the account, we will not be in contact with one another again, unless my 76.50 canadian does not go into my bank account by the end of this week, as promised.

xxxx

xxxxx, can consumers cancel accounts with the bank at their request?
------------------
From: info@firepay.com
Sent: Monday, October 16, 2006 18:39:06
To: xxxx

Subject: Your FirePay Account

Hi xxxx,

Please reply with a number to call you with. I have tried to call you at (xxx)xxxx-xxxxx to no avail.

Best regards,
Paul
Customer Service
FirePay Personal Accounts
firepay.com
info@firepay.com

We welcome all of your comments and suggestions. To provide feedback on the quality of our customer service, please send an email to FEEDBACK@FIREPAY.COM. Please note that this address is for feedback only and is only reviewed once each day; any customer service questions or issues should continue to be sent to INFO@FIREPAY.COM, where agents are working around the clock to assist you. We look forward to hearing from you.
----------------
From: xxxx
Sent: Monday, October 16, 2006 18:46:09
To: info@firepay.com

Subject: Your FirePay Account

I am not at home, and wish to speak to nobody there. All you need to do is email me and confirm the closure of my account and the 0 balance owing. that is all i need for you to write to me. that way, xxxx can see the request being taken care of too.

It is simple as that, really.

can we just deal with this and get it over with..................!!

xxxx
---------------------
From: info@firepay.com
Sent: Monday, October 16, 2006 18:58:27
To: xxxx

Subject: Your FirePay Account

Hi xxxx,

Your FirePay account has been closed.

Best regards,
Paul
Customer Service
FirePay Personal Accounts
firepay.com
info@firepay.com

We welcome all of your comments and suggestions. To provide feedback on the quality of our customer service, please send an email to FEEDBACK@FIREPAY.COM. Please note that this address is for feedback only and is only reviewed once each day; any customer service questions or issues should continue to be sent to INFO@FIREPAY.COM, where agents are working around the clock to assist you. We look forward to hearing from you.
------------------
From: xxxx
Sent: Monday, October 16, 2006 19:06:05
To: info@firepay.com

Subject: Your FirePay Account

Dear Mary (xxxx) & Paul (Firepay),

Yes, closed. Thank you. and the O dollar balance owing can be confirmed too , thank you. I printed off from firepay account earlier concerning 0 dollar balance owing, but I want xxxx to see this in this email as well.

xxxx, I have the statement that states there is no money owing, in case they REFUSE to make this clear in the email.

So, for the very last time, please respond saying I owe no money.

xxxx
-----------------------
----- Original Message -----
From: info@firepay.com
To: xxxx
Sent: Tuesday, October 17, 2006 12:08 AM

Subject: CASExxxx - Your FirePay Account


Hi xxxx,

You do not owe any funds to your FirePay account and it is closed.

Best regards,
Paul
Customer Service
FirePay Personal Accounts
firepay.com
info@firepay.com

We welcome all of your comments and suggestions. To provide feedback on the quality of our customer service, please send an email to FEEDBACK@FIREPAY.COM. Please note that this address is for feedback only and is only reviewed once each day; any customer service questions or issues should continue to be sent to INFO@FIREPAY.COM, where agents are working around the clock to assist you. We look forward to hearing from you.
------------------------


They started to respond differently, when I said that the emails were also being sent to my bank, for them to see the closing of the account. They did not mention the cheque they had belong to me.

This is only to educate people regarding firepay. This is only my experience. If you use firepay, check the actual exchane rate, to and from merchant, and compare it to the calculations after your money has been changed over. You will end up paying a lot more than 3.99, after the exchange rate and conversion.

I found that if you had specific questions they refused to answer them at times, the ones that mattered, anyway.

Gl all.

Help stop these companies from ripping people off !!!

Kim
Toronto, Ontario
Canada