Ford Motor Credit Primus Financial ServiceAKA SRO Insolent and Dishonest Internet

This is a short story about a long problem with Ford Credit and its bully in waiting, Primus Financial Services. Over the past two years, their impotence resulted in my car being illegally repossessed, items stolen at the auction where the car was stored, and after paying the bill in FULL, there still has been no release of my title. I have had several representatives that I talked to since June 28, which was when I submitted a payment that should have cleared the title.

However, I was informed (only under threat of involving the attorney general of this state) that ANOTHER email would be sent to clear the information, and that my title would be forthcoming. Had this company not repeatedly lied, from the selling of an automobile that was damaged by Hurricane Katrina but sold as new to the rude and insolent behavior of representatives of Ford Motor Credit and Primus. When I have requested transcripts of conversations, the ones "concerning collection of a debt and to ensure quality service," I am told that they are "proprietary" and cannot be released except under threat of lawsuit. I am almost at that point but do not want to incur additional expense for their negligence and non-professionalism.