Complaint Review: Ford Motor Credit
Ford Motor Credit Ford Credit Relentless, Ripoff, Rude, AND WILL STEAL FROM YOU Michigan, Tennessee Nationwide
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*Author of original report: I'm sorry.
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I purchased a Ford Mustang in June 2012 from a local Ford dealer. Not only do Ford vehicles not hold their value and I in turn got screwed on my car, FORD CREDIT is the WORST lender I could've gone with.
A few months after I purchased my vehicle, I was laid off from my job and really put in a bind. Ford Credit was not only not willing to work with me but they were so rude and mean throughout the whole process. They moved a few payments to the end of the loan (not telling me how badly this affected the loan/interest/etc and all the charges I incurred) but that's all they would do for me. They wouldn't accept partial payments, they harassed me day and night, threatened to take my vehicle about every other week, everything. I'm positive I got about 10 calls a day and had to repeat myself each time to each DIFFERENT rep. They don't keep up their records, they don't care about you and they for sure don't want to help you. Their "programs" and their "deferring payments" etc etc is all a scam to actually get more money out of you.
After I found work it was very difficult for me to catch back up as there isn't all that much opportunity in my city - and I wasn't making the money I made when I bought the car. I was paying all that I could but it was never good enough. Ford Credit made my life hell because of it too. I've developed panic attacks now because of the experience I had with this car. I had so much interest and so many fees tacked on that 2 years into the loan I still owed $29,800. After 2 years. Tried refinancing, they made it impossible. My credit had tanked so bad because of the car refinancing with someone else was impossible.
2 years and 3 reposession notices later, I finally luck out and am able to get rid of the car. In a very generous effort to help me and help my relationship with my husband (we were going crazy because of this car) my parents offered me up the difference on the loan, if I would or could sell my car.
I got discouraged after taking it to a Honda dealer nearby and them offering up $18,000 for it when I owed so much (again FORDS DON'T HOLD VALUE)...but someone suggested I take the car to Carmax. The very next week I took the car to Carmax and they offered up $21,000 for it. I thought this was much better, got the difference from my folks and sold it to them on 7/11. But it isn't over. I guess since they haven't received the check from Carmax yet, the car is still showing as not paid. All week with the calls. I got a voicemail from an actual person just yesterday talking about repossessing the vehicle. I laughed at it but decided I'd call back and I got her voicemail -- and probably the 30th time this week I expressed to them that I SOLD THE CAR AND TO STOP CALLING ME AND CONTACT CARMAX.
Ford Motor Credit is the worst lender you could possibly go with. Don't do it.
This report was posted on Ripoff Report on 07/20/2014 04:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ford-motor-credit/nationwide/ford-motor-credit-ford-credit-relentless-ripoff-rude-and-will-steal-from-you-michigan-1163492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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