Future Payment Technologies Unauthorized charges, deceptive sales tactics, illegal use of my signature, unauthorized contract renewal Dalas Texas

In early 2014, this company came to my salon offering a "great deal" on merchant services. I was told there would be no contract and no compliance fees. After only three months of being with the company, there turned out to be hidden fees we were not informed about. When I called to complain, they told me that I was in fact in a contract.

After the year ended, I attempted to cancel my service with them, due to hidden charges, lack of 24 hour support and faulty equipment. At that time I was told that the contract auto-renewed. I asked several times to see literature on this contract that I never signed and they could not produce it. Finally, I reached someone named Andrew at the company who gave me a cancellation number and assured me I would not be charged any further.

Today, I noticed they charged my bank account $700. I don't know what this is for. There is also a separate charge from them for $13.16, which appears to be the regular monthly fee, as if I were still a customer, even though I have a cancellation number, and email confirmation from them. They sent a courier to come pick up their equipment, I have a tracking number for this, so that's not the issue.

I contacted my bank today to dispute this unauthroized charge, and hopefully there is some mistake that will be rectified quickly. I will update this report as this unfolds.