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Report: #1258951

Complaint Review: Future Payment Technologies - Nationwide

  • Submitted:
  • Updated:
  • Reported By: S Bartlett — Portland Oregon USA
  • Future Payment Technologies Nationwide USA

Future Payment Technologies Future PaytechCrescent Processing CompanyFuture PayTech Park Central Processing, Atrium Processing, Crescent Processing, Future Payment Technologies Future PayTech AKA Crescent Processing Used my signature on an iPad to trick me into a contract I never saw Dallas Texas

*UPDATE Employee: Responding to Merchant Concern(s)

*UPDATE Employee: Direct Corporate Phone Line

*Author of original report: phone number not accurate

*UPDATE Employee: Contact information

*Author of original report: Email address not recognized

*UPDATE Employee: I would like to personally clarify and resolve.

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In November 2013 Matthew Plummer of Future Payment Technologies set me up with a free new processing machine and better rates than I had been getting with no contract in terms of how long I needed to use the service.  I signed a "contrct" on his ipad that was just a couple of paragraphs long, nowhere saying that I had to use the service for a specified amount of time.  Mathew Plummer said it was a month to month contact.

In September 2015 I called to cancel my service and was told that I signed a 3 year contract and there would be a fee of $200 to get out of it.  I called the next day and the person I spoke with said the fee is $295.

I did not knowingly sign a 3 year contract.  I was scammed.  This is a fraud.

This report was posted on Ripoff Report on 10/03/2015 05:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/future-payment-technologies/nationwide/future-payment-technologies-future-paytechcrescent-processing-companyfuture-paytech-park-1258951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
2Author
4Consumer
0Employee/Owner

#6 UPDATE Employee

Responding to Merchant Concern(s)

AUTHOR: Director at Future Payment Technologies - (USA)

POSTED: Wednesday, October 12, 2016

I'm so sorry to hear about your negative experience with our company. We pride ourselves on providing service and support with integrity and I would love the opportunity to resolve and talk about any issue(s) you may have but with limited detail, I'm unable to locate contact information for you. Please reach out to me directly at your earliest convenience so that we can resolved this issue for you. I can be reach directly at 214-271-8079 or wpippen@futurepaytech.com

 

by Willie P

Marketing 

 

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#5 UPDATE Employee

Direct Corporate Phone Line

AUTHOR: Director at Future Payment Technologies - (USA)

POSTED: Monday, October 19, 2015

My apologies! Please call again at 214-271-8075 x5203. Thanks, Brian

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#4 Author of original report

phone number not accurate

AUTHOR: - ()

POSTED: Monday, October 12, 2015

I tried to twice call the number you listed and both times it rang through to a completely different number: 712-325-4400.  The number you gave was 214-271-8000.

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#3 UPDATE Employee

Contact information

AUTHOR: Director at Future Payment Technologies - (USA)

POSTED: Thursday, October 08, 2015

bberkenbile@futurepaytech.com is my work email. Not sure why you are having trouble, but please feel free to call me at 214-271-8000 x5203 so I can assist you directly. Thanks again for your feedback and I look forward to hearing from you. Brian B. | Director of Client Services.

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#2 Author of original report

Email address not recognized

AUTHOR: - ()

POSTED: Wednesday, October 07, 2015

I tried to email you at that address but get the following message:

The email address "bberkenbile@futurepaytech.com." is not recognized. Please fix it and try again.

So I cannot contact you as you requested.

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#1 UPDATE Employee

I would like to personally clarify and resolve.

AUTHOR: Director at Future Payment Technologies - (USA)

POSTED: Wednesday, October 07, 2015

Hi S. Bartlett, I'm sorry you had a misunderstanding with your contract and pricing. If you could provide me with your full name and business name, I would like to personally resolve and clarify any issues as we value your business and agreement. I can be contacted directly via email: bberkenbile@futurepaytech.com. Thanks for your feedback, Brian B. | Director of Client Services.

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