Game Crazy sold teen rated game to 8 year old and would not refund or exchange game Ripoff! Phoenix Arizona

Unfortunately, the only sales-check (ANYWHERE) would have showed up had your 8 yr old had tried to purchase an M-Rated. Your son could get into a G, PG, or PG-13 movie as well.

The return policy for Game Crazy is 7-Day unopened because sadly shady gamers got in the habit of buying games, playing them, and then returning them for full credit. While I commend you on good parenting, the majority of parents would raise more ire over having to be contacted for the purchase of a T-Rated game.

Not to be snarky but, where were you during the purchase? Did your 8 year old sneak away and purchase this himself? This is a time of parenting and instruction, not necessarily a time to get miffed at explanation of store policy. Still, if you contact the manager, they can often make an exception if you raise content concerns, but please don't attack it from the "HOW COULD YOU SELL THIS TO MY KID?!" angle.

Hope that helps.

Did the company sell the game to your son, or some other minor, or to you or another adult. If it was to you or another adult, you are subject to whatever their store policy is. If the game was sold to your son or to another minor, then the store has entered into a contract with a minor, and the contract is voidable at the option of the minor within a reasonable amount of time. This means that the store is legally obligaed to refund your son's money even if refunds are not their policy. This is a general rule, however you should refer to your state's laws regarding contracts with minors. However I will post the following from (((ROR REDACTED LINK FOR SECURITY PURPOSES)))for your information:

B. Minors' Contracts. It has been said that a minor cannot make a contract. This is not true. Minors can and do make contracts every day.
1. A minor's contract is voidable. The minor may repudiate it at his/her option.
a. The other party, unless (s)he also lacks legal capacity, is bound to the agreement with the minor.
2. In most states, a natural person under the age of 18 is a minor, and his/her contracts are voidable.
a. How old a minor looks, or how experienced (s)he is, is irrelevant to the minor's power to repudiate a contract.
3. Generally, a minor has the power to repudiate most contracts (s)he makes while a minor and for a reasonable time after reaching majority.
a. However, until steps are taken to repudiate the contract, the minor remains liable.
b. Public policy supports enforcement of certain contracts entered into by minors, e.g., military enlistment and auto insurance contracts. Some jurisdictions do not allow repudiation of a real estate transaction until the minor reaches the age of majority.
4. A minor's contract is voidable, not void, and it is voidable only by the minor. (Void means having no legal effect. Voidable means capable of later being rendered void. This distinction is important.)
a. EXAMPLE: Minor enters into a contract with Competent Adult. The contract is voidable. It is not void, and, unless and until Minor repudiates it, the contract is binding.
b. Any timely unequivocal act by the minor that indicates an intent to repudiate the contract is sufficient.
c. A minor can repudiate a purely executory contract by merely informing the other party.
d. When the contract has been partially or wholly executed, the minor must, if possible, return any consideration received from the other party.
1) If the consideration has been used up, lost, or destroyed, most courts do not require the minor to pay the other party for the used, lost, or destroyed consideration.
a) The risk of loss falls squarely on the adult party.
b) EXAMPLE: Kelly, a minor, purchases a truck from Pat, an adult, for $10,000 cash. The next day the truck is totally destroyed. Kelly then notifies Pat that she is exercising her right to void the contract and wants her $10,000 returned. Kelly is entitled to the return of the $10,000. Because the truck is totally destroyed, she owes nothing to Pat.
5. A contract entered into by a minor may be ratified but only after the minor has reached the age of majority.
a. Ratification means to sanction or affirm, to make valid or confirm. In this context, it refers to the approval of a voidable transaction by a party who previously had a right to repudiate.
1) A new promise to perform a voidable obligation is enforceable without new consideration assuming that the new promise itself is not voidable.
b. The right to ratify, like the right to repudiate, belongs to the minor alone.
c. Ratification may be either express or implied. It may also result from the minor's failure to make a timely disaffirmance of the contract after attaining his/her majority.
d. Generally, an executed contract is ratified if the consideration is retained by the minor for an unreasonable time after the minor reaches the age of majority.
1) Ratification may result from accepting benefits incidental to ownership, such as rents, dividends, or interest.
2) Selling the property constitutes ratification.
6. The courts recognize that certain transactions benefit minors and thus should be binding on them.
a. A minor who enters into a contract for necessaries may nevertheless repudiate the contract, but, to prevent unjust enrichment, a quasi-contract renders the minor liable for the reasonable value of the necessaries.
b. Food, lodging, medical services, and education are typical classifications of necessaries.
c. If a parent or guardian is furnishing the minor's reasonable needs, no quasi-contract is imposed.
1) EXAMPLE: An orphan, Luke Jaywalker, age 11, purchases food from a grocery store. Subsequently, Luke disaffirms the contract. Luke is bound to pay for the food up to its reasonable value, not necessarily up to the contract price.
d. The legal duty to pay a reasonable value for necessaries does not arise from the contract itself but is imposed under the theory of quasi-contract. Furthermore, the liability is not imposed for the executory portion of the agreement, only for amounts actually provided.


CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

I don't understand parents, and I am one myself. If you let their child buy a game that they don't approve of, you're wrong. If you try to tell a parent that a game is not age appropriate for their child, you're wrong.

In a situation like this you can't win.
Maybe the parent in this situation needs to talk to her son and let him know that he is not allowed to buy games unless she is present. Plain and Simple!

First off I would like to say that teen rated games mean nothing in the real world. There is no carding involved when you buy games unless you buy "Mature" rated games.

This kid that bought this game is the brother of a former employee named Thomas Owens. They both were in the store the day they bought the game. Thomas' brother has bought Teen rated games before.

The game that was purchased was Sims Bustin out. Cynde was so rude to my employee and myself that she is lucky to get anything for the game. She DID recieve a Store Credit Refund for the Full purchase price of the game.

She wanted a cash refund and the company does not do cash refunds. So there it is if you need more info leave a rebuttal.

Where Were You?

Don't have kids but, where were you when all this took place? I don't think an 8 year old was all by his lonesome, shopping at the mall. If he was with older siblings they are suppose to look out for him. As for the return, no store will accept opened merchandise. Are they "carding", 8 year olds now? A lesson to be learned by all.