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Report: #335929

Complaint Review: Game Crazy - San Bruno California

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  • Reported By: Sanbruno California
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  • Game Crazy 855 El Camino Real San Bruno, California U.S.A.

Game Crazy Misleading advertising, false sales, hidden fees San Bruno California

*UPDATE Employee: MVP

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Walked into this store other day just to kill some time when my wife spotted a used game she wanted for her DS. It had a sticker on it suggested retail and MVP sale price.

Looking around, all their games new and used had the same stickers. When the cashier rang up the sale, the game came to $27.99. The MVP sale price was $21.99. Sales tax doesnt come to the total so asked why and was informed that MVP is their new club program and that in order to get the so called sale price you have to pay their $9.99 membership fee.

I then noticed the game my wife was about to have me buy more closely and remembered that I had seen in two other stores brand new at $19.99. As it turnes out I was right and bought it else where.

What this boils down to is gamecrazy is advertising their games as if their on sale and then tries to entrap the customer into paying a membership fee to get what they claim is lower price, which actually are higher priced then normal suggested retail.

Who on earth pay a fee to pay more for a used game when you can get it new elsewhere cheaper. In case your not aware, gamecrazy is part of Hollywood Video who have a past history of scamming not just their customers, but also their suppliers. Before you buy from them, check elsewhere first.

Scott
Sanbruno, California
U.S.A.

This report was posted on Ripoff Report on 05/30/2008 09:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/game-crazy/san-bruno-california-94066/game-crazy-misleading-advertising-false-sales-hidden-fees-san-bruno-california-335929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

MVP

AUTHOR: Michigone - (U.S.A.)

POSTED: Friday, February 20, 2009

The green sticker price is the regular price for a used copy, the yellow is the MVP price.

If you find a game cheaper somewhere else, just go there and buy it. I recently nabbed an XBox Live card at Toys R Us for $30, does this give me the right to gripe and complain at every other store (and XBox Live itself) that sells it for $50? Lots of different variables go into the pricing of items at different retailers, and while some items are a set price (something like a Player's Choice game), most other items you find will vary from retailer to retailer.

If you had asked the service rep what the MVP price was, they gladly would have told you. I know it can be slightly confusing to a first-time shopper, but please don't get all heated because you failed to inquire about it. Why would you pay for an MVP card? It's a customer loyalty tactic: you get used stuff for cheaper, but you're buying the games at game crazy (at a used price they're still making money on).

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