Gazelle Garrett Kirkland 617-830-7282 Boston Internet

I agreed to send them my IPhone 5 on Oct 3rd 2014 for a check for 190.00. they mailed me out the box and shipping information. I had a 2nd iPhone 5 that I wanted to tread in but I wanted to see what happend with the 1st refund. So I asked them to ship me out a 2nd box on Oct 21st which was the same day I mailed the out my 1st IPhone 5. USPS came to my front door at 1:47pm and picked up the 1st package. After almost 2 weeks I called and spoke with Gerret a manager and they have no records of the 1st box being shipped out nor received. He shows the 2nd box being mailed from Ma on the 21st of Oct 2014 and received at my home on the 23rd. He said he would look in the wear house and call me back by end of biz today. When he did told me there is no record of iPhone at he's place of biz and I am SOL.