Gazelle Multiple akas Company took my used phone and is refusing to pay me the agreed amount of 201.60. Internet

First, I am sorry that you felt we were not honest in our dealings with you.  We can understand that we are asking for an incredible amount of faith in us by having your send in your item and waiting for us to inspect it and then send you the payment. 

Thank you for letting everyone know that you did received the payment that we sent.  It is never a positive experience when a payment is missing, and we will do everything possible to try to address any situation as quickly as possible when a customer lets us know that they are having trouble.

We look forward to working with you again in the future.

Thank you

I feel so terrible. It turns out that I ddi indeed get the Visa gift card in question and I gave it to a relative to use to buy gifts.

Again, the fault here was MINE and NOT Gazelle's or WalMart's.  Please disregard my post and know that I will be doing business again with them in the near future.

Thank You

     This just gets more bizarre. Now they claim that they can prove that I got my payment and spent it.  I asked them to show me proof and they gave me a toll free number to call. When I called the toll free number I got a very nice rep who did not have a clue as to who I was or why I was calling.

     I was also given a web address to check out. It's asking for the card number -- which I couldn't possibly provide since I never received the card.

     HELP, stop the insanity.

      Whatever you do, beware this company. I'm sure it works for lots of people and I'm sure that others have had the same problem I have had. I'm never going to get this money and I can't get my phone back. So.......I'm in limbo.

     To be fair, the staff there has always tried to be helpful to my face, though they probably all have a good laugh behind my back.

     If you want to play roulette with your money then this is the place for you. It's a shame. I have other items I would like to recycle but would not be able to use the service until I have my payment from this transaction.