Complaint Review: GE Capital Consumer Card - Kentucky
- GE Capital Consumer Card Kentucky U.S.A.
- Phone:
- Web:
- Category: Credit Card Processing (ACH) Companies
GE Capitol Consumer Card ripoff scam Advise anyone not to stay with this company unless you like getting ripped off!! Kentucky
*Consumer Comment: They will give you wrong addresses for their own company!
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I opened an account through Tweeter and GE capitol was the credit application. I did not recieve a bill for 3 months. I called and they had my street number as 116 not 16 and said they would correct it and I would see a bill.
Never saw a bill but I have been paying as I remember. So I called back 1 month later to find out they don't have my apt #, which is untrue as I confirmed my full address last time over the phone and I own the house so would have received the mail no matter what, still no mail.
Called again and said where is my bill. I ask them to tell me where they are sending it. They have now created a new town that is the same name as my street and I know that this has never been before.
I asked if I could pay online but they don't have a system for that. I feel they are running a good scam to hit me with all finance charges and payments. So I still haven't seen a bill and would advise anyone not to stay with this company unless you like getting ripped off!!
Heather
Dorchester, Massachusetts
U.S.A.
This report was posted on Ripoff Report on 12/05/2003 06:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ge-capital-consumer-card/kentucky/ge-capitol-consumer-card-ripoff-scam-advise-anyone-not-to-stay-with-this-company-unless-yo-74199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
They will give you wrong addresses for their own company!
AUTHOR: Lori - (U.S.A.)
SUBMITTED: Monday, July 19, 2004
In response to wrong addresses:
I am having tons of problems with this company allegedly not receiving my payment on time and they also forget to send me my bills every month! This is the kicker: I conveniently did not receive my last bill of the year which I was told by a representative of GE Capital Cons Cardco contained the info that the entire first year of interest would be added to my account if I did not pay the loan off in full! When I again called this company to find out why $392.39 was added to my account, the rep was very elusive, refused to let me or my husband speak with a supervisor and gave me an address where I would have to write to get this matter settled.
On June 11, 2004 I wrote a long letter with my concerns to RSF, P.O. Box 981127, El Paso, Texas 79998-1127. This is the very address that the company rep gave me. When I did not hear from them and I received my next bill from GE "CONS"! with an additional late fee tacked on, I again called the 1-800-333-1071 that is on my monthly bill to let them know that I was still awaiting an answer back from their headquarters where I was told on June 10 by another rep to appeal to. The rep that I spoke to this time informed me that they have NO OFFICES IN EL PASO TEXAS and sorry but I will still have to pay these late fees. They will still be added on every month and I will be responsible for them even though my account is "supposed" to be in appeal.
Someone PLEASE! Contact those of us who are having these tremendous bills sent to us that we should not owe, and tell us what we can do! Something drastic needs to be done to these rip off artists. They are making a fortune off innocent people by lying, posting payments received on time but "posted after the due date", not sending bills then charging late fees because they are not paid! It is an absolute embarrassment that this can happen in the United States of America and these crooks can get away with their scam!


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