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Report: #1460703

Complaint Review: Georgia Natural Gas - Kennesaw Georgia

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  • Reported By: Ticked Off Consumer — Chatsworth Georgia United States
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  • Georgia Natural Gas PO Box 440667 Kennesaw, Georgia United States

Georgia Natural Gas Fraudulent Promotion Kennesaw Georgia

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Georgia Natural Gas was advertising $.579 rate for 6 months plus a $100 Visa gift card. I stayed 2 months past the original 6 months and the rate went up to $1.269.  I called to see if I could get a better rate but they said no.  I asked if there were any penalties for cancellation since I went past the original 6-month plan and they said NO.  However, on my last bill, they charged me a fee of $33 for Gift Card Reimbursement.  I called to inquire about this charge and they said that even though I had signed up for only 6 months they had anticipated that I would stay for a year and since I did not they prorated the $100 gift card and charged me for the remainder.  The did NOT say anything about having to stay 1 year to get the full benefit of the gift card NOR did they say anything about having to refund a portion of it if you did not stay past the initial 6-month term.

This report was posted on Ripoff Report on 09/13/2018 07:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/georgia-natural-gas/kennesaw-georgia-30160-9512/georgia-natural-gas-fraudulent-promotion-kennesaw-georgia-1460703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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