Report: #216154

Complaint Review: Getty Images - Seattle Washington

  • Submitted:
  • Updated:
  • Reported By: WKD District of Columbia
  • Getty Images 601 N 34th St. Seattle, Washington U.S.A.

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Getty Images is using an outside company to search the web for unauthorized use of anything it thinks belongs to Getty Images. When they find a picture that they claim to own rights to, they send out letters to those who own the website who are innocent in what they have on their website, and demand MONEY be paidbasically $1000 per picture found.

Most of what they are coming across are innocent people who legitimately bought a web template from a different company which contained the pictures in question (and were given the rights to use those pictures). Or, they downloaded the pictures from other resources which also gave them the right to use that picture.it did not come from Getty Images.

These innocent people who bought templates from outside companies were given the right to use these templates as is.and had the documented rights to use the pictures Getty is claiming they own. When one of their innocent victims asks Getty Images to provide proof that they indeed own the right to the pictures in questionthey will NOT provide legitimate proof. In the letter they demand $1000 per picture but will settle for roughly 70% of that price if you pay immediately. Since the people they are sending these demanding letters to are innocent and have not done anything knowingly wrongmany don't know what to do.they are caught in the middle as an innocent bystanders.

Most, if not all, have immediately removed the pictures in question from their websites and have not made any money from those pictures,but Getty continues to send invoices demanding that they pay regardless of if they have taken the pictures down. This is wrong! Getty needs to be going after the web template companies that sell these templates.not the innocent customers of those web template companies. Instead they have chosen to send out letters to people all over the country demanding payment and threatening to take them to court...even when the pictures in question are immediately removed upon initial notification!

Innocent Victims
WKD, District of Columbia

This report was posted on Ripoff Report on 10/16/2006 08:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/getty-images/seattle-washington-98103/getty-images-sending-letters-demanding-money-and-making-false-claims-seattle-washington-216154. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#3 REBUTTAL Owner of company

Getty Images Demands

AUTHOR: Petsupplyuk - ()

POSTED: Friday, May 31, 2013

 This Company Getty Images is also trying to do just that to my business, it was a totally innocent error when uploading a batch of my own pics there was one single pic they say belongs to them, it was only up a week or so until we found this out and it was removed instantly, they are now demanding out of the blue £1000 plus vat = £1200 for one little pic of a dog, its ridiculus and i will be taking this matter further.

Any help regarding this matter please i would appreciate contact off you.

Email:  admin@petsupplyuk.com

Many Thanmks


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#2 Consumer Comment

Petition to stop Getty extortion

AUTHOR: Phxsunbum - (United States of America)

POSTED: Friday, September 23, 2011
I just started a petition on the White House petitions site, We the People.  This is in regards to the outrageous "Getty Extortion Letter" received by many webmasters who unintentionally use a copyright protected image often found of free image sites or purchased as part of a template.  Getty is demanding thousands of dollars in penalties for an unintentional act.

Will you sign it? http://wh.gov/gd8
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#1 REBUTTAL Individual responds

Getty needs to be going after the web template companies

AUTHOR: Sam S - (United States of America)

POSTED: Thursday, September 08, 2011
Getty did exactly to one of my clients that I designed a web site for them using the similar template that I bought from these template companies. I don't understand why Getty doesnt go after the web template companies


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