Complaint Review: GNS, Inc. - Arvada Colorado
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- Author Confirmed
- GNS, Inc. 6452 Fig Street Suite A Arvada, Colorado U.S.A.
- Phone: 303-456-5591
- Web:
- Category: Weightloss Programs
GNS, Inc. Charging card without permission and after order was cancelled a week before Arvada Colorado
*UPDATE Employee: Company Response
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I saw the online advertisement about Acai Berry Edge. I ordered in on 1/10, my bank was charged the s/h which was required for the trial. My bank charge for the s/h went through on 1/12.
According to the ad you have 21 days to trial before purchasing. I waited and waited, received the item on 1/30. ON 1/31 I received an email from them saying they were charging my card that day!
I sent 3 emails with no response from the company, when I tried to call to speak to a person about the situation, all I got was a recorded message saying lines were busy, I tried several times with the same response.
They charged me $79.90! These people are cons and thieves. Do not order from them!
Godisgood
Linwood, North Carolina
U.S.A.
This report was posted on Ripoff Report on 02/09/2009 10:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/gns-inc/arvada-colorado-80004/gns-inc-charging-card-without-permission-and-after-order-was-cancelled-a-week-before-arv-421914. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Company Response
AUTHOR: Gns - (U.S.A.)
SUBMITTED: Monday, June 22, 2009
It appears that it may have taken longer than the 7-14 day shipping time-frame for you to receive your trial order. We understand that you may have been having a problem in contacting our company to advise us of your situation. We sincerely apologize for this issue which has since been resolved. If you have not yet reached a resolution for your order please feel free to contact customer service at 1-800-595-4670.
Thank you,
Supervisor
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