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Report: #417498

Complaint Review: GNS Inc - Arvada Colorado

  • Submitted:
  • Updated:
  • Reported By: Edmond Oklahoma
  • Author Confirmed What's this?
  • Why?
  • GNS Inc 6452 Fig Street, Suite A Arvada, Colorado U.S.A.

GNS Inc, Slim Seduction Slim Seduction Diet Pills Arvada Colorado

*UPDATE Employee: Company Response

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They say that you will get to try a 30 days supply for only 3.97cents. They then say that they are able to offer these pills so cheap in hopes that you will try other types of diet pills from them. It allows you in the ordering to say no to these other offers and then agrees to send you the pills for free for you to try them as long as you pay shipping. Two weeks after recieving the diet pills, they charged my bank account another 79.95 without authrization for the "free" diet pills. They are commenting on the shipping reciept that I authorized these charges. When you try to call them, you are on hold and no one answers. When you email them, they never respond. I have disputed the charges with the bank. I cannot return these pills until they give me "an RA number" or they refuse to accept them back. Total Rip OFF, buyer beware.

Amandalonglegs
Edmond, Oklahoma
U.S.A.

This report was posted on Ripoff Report on 01/28/2009 07:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/gns-inc/arvada-colorado-80004/gns-inc-slim-seduction-slim-seduction-diet-pills-arvada-colorado-417498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Company Response

AUTHOR: Gns - (U.S.A.)

POSTED: Tuesday, June 23, 2009

For the trial offers we never advertise that they are being offered for cheap in hopes that our customers would order our other products. We do present a series of upsells in which our customers can either decline or accept these offers. The trial offers are presented as a way for our customers to try out the product and only be billed for them if kept past that trial period. If for some reason a customer is unsatisfied with their products they can return the unused portion within the trial period and not be billed.

We understand that you may have been having a problem contacting our company for a return authorization number. We sincerely do apologize for this issue which has since been resolved. If we can assist you with any further questions please don't hesitate to contact customer service at 1-800-595-4670.

Thank you,
Supervisor

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