Complaint Review: Goodwill Industries - Jonesboro Georgia
- Goodwill Industries 864 Spur 138 Jonesboro GA 30236 Jonesboro, Georgia U.S.A.
- Phone: 770-478-4970
- Web:
- Category: Nonprofit Organizations
Goodwill Industries SELLS JUNK TV'S THEY KNOW ARE BAD, WORKS THERE AND NOT AT HOME. THEY OVER PRICE MANY ITEMS. BEWARE!! Jonesboro Georgia
*Consumer Comment: A new 19 inch flat screen for 100 dollars!
*Consumer Comment: YOU HAVE A LOT OF TIME ON YOUR HANDS, HUH
*Consumer Comment: Rocket Scientists
*Consumer Suggestion: Brandy, you should get a "reality check" here on a few thingsbefore screaming rip off!
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I have bought two tv's from Goodwill and both did not work when I got them home, however they worked in the store. I thought what luck I have! But I talked to another lady who said she too was ripped off on sooo many electronics that she will no longer buy them. She said that it worked in the store too but she talked to the manager and he said it had something to do with the wiring.
How wierd, that is not right. I got my tv right home and they do not let you return items even on the same day. The tv turned on but with a very distorted picture when I ogt it home. Everything is sold as is. I needed a tv for my bedroom and paid $35 for a used 19inch which is a little steep being that you can buy a nice new flat screen for about $100-120. I was sooo upset because it was all that I had and I was ripped off. The tv was thrown in the trash dump the same day that I bought it.
I had also bought collectible items and they don't wrap items well, sometimes they just throw items in the bag without wraping and sometimes they wrap in a tiny piece of newspaper. I have had many items that get broken by the time I got home. I am also upset about some of there prices which are the same as what you can buy in the store or very close too. Even there workers told me that it is rediculous. There is this small crystal item they had priced for $45... They had a lot of them priced from $35-50 and the worker behind the counter said there manager priced it and it is so very rediculous. They have used hair dryers priced at very close to what you could buy new. I also saw this one small limited edition enesco figurine that you can buy new for $20 and they have priced for $15 and it was used and paint slightly work, not bad but still way over priced. I have seen other enesco pieces priced for $1 or $2 but I guess the manager or whom ever wants to over price. Plus you can buy it on ebay for less then half of that $15 that they had it priced, I rearched it.
I used to go there daily but now I only go 1-2 times a month. Workers just stand around doing nothing. There is one older long grey haired lady that stairs at me sooo wierd everytime I go there, she is not customer oriented at all. She looks mad all them time! I know that Goodwill is suppose to put people to work thru there donations but why make so much profits and have high prices and plus look at some of the people they hire. I must say that some of the workers are very nice and polite, they know my mom and I because we used to go there so much but not anymore. There shirts are over priced also, you could buy new clothes for some of there prices. There handbags are priced nicely, unless it is named brand. When they occasionally get in coach bags, etc which are torn, very badly stained and some with broken zippers and they want $30-50 plus for it, and they could be fake bags. I have seen dollar tree items (some broken) they price for more then $1, that is just crazy.
I also saw some new sealed after christmas gift sets like the ones you see at Walmart, the exact ones and they wanted $15 for it and it sells new for $19.99 at Walmart, however they had it 50% & 75% off after Christmas so that means it sells at Walmart for $10 or $7 dollars. That is not right for Goodwill to try and make $15 off of it.
I think they need to look over the managers and who they hire. Some of the workers don't price items right also, you will see exact items a day or two later for much more or less. I want to put this complaint so someone can look over this and maybe do something about it.
Brandy
Jonesboro, Georgia
U.S.A.
This report was posted on Ripoff Report on 12/31/2008 01:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/goodwill-industries/jonesboro-georgia-30236/goodwill-industries-sells-junk-tvs-they-know-are-bad-works-there-and-not-at-home-they-o-406546. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Consumer Comment
A new 19 inch flat screen for 100 dollars!
AUTHOR: Inspector - (U.S.A.)
SUBMITTED: Wednesday, December 31, 2008
Tell me where.

#3 Consumer Comment
YOU HAVE A LOT OF TIME ON YOUR HANDS, HUH
AUTHOR: Billcoll01 - (U.S.A.)
SUBMITTED: Wednesday, December 31, 2008
WHY WOULD YOU KEEP GOING IF YOU HAVE SUCH BAD LUCK THERE? IF EVERYWHERE IS CHEAPER THAN THEM, GO EVERYWHERE! OF COURSE THEY SELL JUNK, THE STUFF THEY SELL IS FROM THE 80S. I GO TO THEM & SAVERS FOR BOOKS & VIDEOS. THAT IS ALL THEY ARE GOOD FOR.

#2 Consumer Comment
Rocket Scientists
AUTHOR: Salvati13 - (Canada)
SUBMITTED: Wednesday, December 31, 2008
It's the only explanation. How else Could an employee in a store be able to make the t.v. work in-store only, and not at your home. As to the collectibles, were you not standing right there? Why didn't you say something then, or perhaps wrap and bag them yourself? It's Goodwil, not Saks.

#1 Consumer Suggestion
Brandy, you should get a "reality check" here on a few thingsbefore screaming rip off!
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Wednesday, December 31, 2008
Brandy,
First of all, you bought an old, USED TV.
If you wanted "return privledges" you should shop at WalMart. Goodwill is a thrift store, and the money goes to charity. They are non-profit.
And, if it worked in the store, there is no reason it would not work at your home, unless you damaged it in transit somehow.
You never mentioned if you were running it on antenna or cable. Is it "cable ready"? Do you need a cable box to run it? Maybe it just needs adjustment?
The "Manager" of that goodwill store is most likely not an electronics or tv technician.
As far as wrapping items goes...WRAP THEM YOURSELF! Do you think the Goodwill is in the wrapping business? WHAT DO YOU THINK?
You are NOT at some upscale retail store!
You are at GOODWILL!!
These people are paid minimum wage and have little or no experience in anything.
Many were homeless, or had drug/alcohol problems.
These are NOT professional retail associates, and in most case have absolutely no idea what things sell for retail.
For example, 3 months ago, I got 2 heavy duty commercial grade filing cabinets.
They were in near perfect condition, and clean.
These things retail at Staples for $179 each.
The cheap Chinese, lightweight WalMart version is $69 each.
Goodwill had these marked at $7.99 each!
And, included were hangers for hanging folders [$17.99/set X2 at Staples], and some new hanging folders folders too!
I bought them on the spot!
I got a great deal! You see, you just need to know what you are buying at Goodwill, just like going to a flea market.
What do you expect from minimum wage workers?
You get what you pay for.
My advice to you, is to go to Walmart.


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