Report: #1416266

Complaint Review: Groupon -

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Ripoff Report is Xcentric Ventures

Submitted: Mon, December 11, 2017
Updated: Mon, December 11, 2017
Reported By: melw — Dallas, TX other United States

Author Confirmed

Why?

Groupon United States

Phone:
Web: www.groupon.com
Category: Discount Internet Retailer

Groupon Dyson WARNING Groupon sells damaged Dyson vacuum as Certified Refurbished

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I purchased a "certified refurbished" Dyson V8 from Groupon. ($400-All sales Final) Although the vacuum does function, the Carpet attachment was badly scratched and should have never been re-packaged for sale to another Customer. When I contacted Dyson the next day about the issue, they explained that they would not replace it without charging me.

I attempted to leave this feedback on the Groupon website as a 2* review, but Groupon censored my review and rejected it, twice.

I emailed Groupon Customer Support and 2 days later recieved a canned reply with instructrions on how to leave feedback (as if they didn't even read my complaint)

I am stuck with this vacuum. It was supposed to be a Christmas gift.

Report Attachments:

This report was posted on Ripoff Report on 12/11/2017 12:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/groupon/groupon-dyson-warning-groupon-sells-damaged-dyson-vacuum-as-certified-refurbished-1416266. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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